Audi Inaugrates New Facility with Integrated Approved Plus Concept

Published On Dec 17, 2012 11:53 AM By CarDekho for Audi RS6

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Audi India recently announced the inauguration of its state-of-the-art service facility in Delhi West – the first facility with integrated approved plus concept. This is the third facility for the brand with the four rings in Delhi/NCR. The facility was inaugurated by Mr. Michael Perschke, Head, Audi India and Mr. Tarun Kapoor, Managing Director, Audi Delhi West (Sterling Vehicle & General Sales Pvt. Ltd).

"Our philosophy of 'Vorsprung durch Technik' is not just about advanced technology, but also about the flawlessness and excellence we endeavor towards our service standards. Audi prides itself globally and in India for impeccable service principles and a third service facility in Delhi reveals this commitment to Audi owners. After sales service is a key part of our growth strategy and we base a big chunk of our success in India so far to our workshops which strive towards customer delight." said Mr. Michael Perschke, Head, Audi India.

"The opening of the third facility in Delhi also points out to our growing popularity in the Northern region. This is a very important market for us and inauguration of the largest service workshop here signifies our seriousness towards our customers here." added Mr. Perschke. Spread over an area of approximately 50,000 square feet with a total of 28 bays, housing service and body shop facilities, the new Audi service facility in Delhi West at 19 Shivaji Marg, main Najafgarh Road, Moti Nagar has the capacity to service 30 cars per day and an additional capacity of 9 bays for accidental care. The technicians, trained by Audi, ensure the proper use of approved repair equipment, tools and technologies to meet Audi standards. The service facility meets Audi's standards of technology and workmanship. It is equipped with the latest tools and sophisticated equipment, imported from various parts of the world. This is the first Audi workshop which houses an Automated Suspension and Brake tester in India.

Audi Delhi West Workshop is also the first facility that integrates the newly launched approved plus concept with dedicated 4 car display area. Speaking on the occasion, Mr Tarun Kapoor, Managing Director, Audi Delhi West said, "It has been an absolute privilege and honour to be associated with Audi in India. Taking this association forward, I am delighted to offer after sales service to customers at this new facility, which is at par with global parameters. This facility, which is located in the heart of Delhi, not only offers our customers convenience in terms of location but also timeliness since, we will be able to service 30 cars per day."

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