Three Must Knows For Tata Hexa Owners

Modified On Jan 24, 2017 04:00 PM By CarDekho for Tata Hexa 2016-2020

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Now that you know everything about the Hexa, here are a few pointers for potential owners

Launched at a competitive price of Rs 11.99-17.49 lakh (ex-showroom Delhi), the Tata Hexa has piqued the interest of many a utility vehicle buyer. Now that we have the prices, there’s little left to the imagination except for a few points that any potential owner must know.

Warranty

Tata Motors has been consistently working to improve the ownership experience, something which it hasn’t had the best reputation for in the past. In fact, Tata Motors ranked third in the J.D. Power India customer service index, moving up four places since 2011.

Additionally, to offer some tangible peace of mind, the Hexa comes with a three year/1 lakh kilometre warranty as standard which is the same as you get with the Mahindra XUV500 and Toyota Innova Crysta; not to mention, an engine warranty of three years/1.5 lakh kilometres. Extended warranties for the fourth and fifth year are available as well, and depending on the variant, the prices for the same range between Rs 11,000-15,000.

Service Schedule

The periodic service is scheduled for 10,000km or 6 months (whichever is earlier) with an oil change required at every 20,000kms or 12 months.

Annual Maintenance Contract (AMC)

Tata is also offering the Gold and Silver AMC packages.

However, dealers only seem aware of the Gold AMC plan which covers scheduled maintenance services ranging from 20,000km to 1,50,000km. This plan includes components like the labour cost, consumables, unexpected repairs viz. clutch, brake pad, brake liner, suspension, belts, wiper, wheel alignment, wheel balancing and other wear & tear items.

A 1 year/20,000km plan costs Rs 9,170 while a 2 year/40,000km schedule costs Rs 24,000, with prices proportionately increasing if you opt for a more extensive package.

For more details on the Hexa, read or watch the first drive review. You can also see which variant will suit your needs best in the video below.

Recommended read:

Tata Hexa - Features, Specifications and More

6 Things We Would Have Liked To See In Hexa

Tata Hexa - Variants Explained

Toyota Innova Crysta vs Tata Hexa: The Apt Rivalry

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Mahindra XUV500 and Tata Hexa

Tata Hexa and Toyota Innova Crysta

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4 comments

vivek walke

Feb 6, 2017, 11:24:28 AM

I own a Safari since 2007. What I would like to mention is that the after sales service has improved to a considerable extent than what it was a few years ago. People are more responsible and kind of started having the customer first attitude these days. I definitely see a vast difference in the after sales service. Also, the engines have become more refined than old ones. I felt the difference after driving my Safari 3.0 DICOR and the new Hexa. Though there is some amount of noise level.