Horrible company

By for Volkswagen Vento 2015-04-29 18:13:40.0
27 people found it helpful. 3135 ViewsWrite Review
1 ⁄ 5
  • Appearance
  • Performance
  • Comfort
  • Value For Money
  • Fuel Economy
  • Overall Satisfaction

Pros : Just looks

Cons : After sales service, too high maintenance


Look and Style: good

Comfort - good

Pickup - Very bad only kicks off after 2000 rpm

Mileage -14-15 kmpl

Best Features: Nothing as such

Needs to improve: Quality of parts, after sales service, customer satisfaction

Overall Experience

I have spend like 1 lakh rs till date on servicing and replacing parts of the Vento in 3 years. The most horrible company and the worst dealers it has. It's like driving a white elephant. The maintenance will kill you. If anyone from Pune please don't buy the car from B U Bhandari they are the worst after sales people. No knowledge only one word reply wear and tear ask them anything and will get the same reply. The company doesn't respond to your problems directly instead makes the dealer respond which is of no use. If you have money and love it please don't waste on this brand. Please buy Ciaz, Verna or City. VW startegy is sell at lower cost and then rip you off in car maintenance.

And if you have loads of money buy Audi or Merc as the maintenance of Vento and these car are the same. Can't describe the torcher and troble this brand has given me. Glad sold it, got peanuts as people know it very well that it's a shit brand. Horrible resale value. One advice to VW stop fooling people in India. Maruti and Honda are 1000 times better then you.

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  • Bhawna |29 May,2015 02:55:20 PM

    Worst car from Worst company. Zero After Sales Service. Company Technicians can't even find faults, One standard reply we will keep the car for 3 days and check it . My exhaust fan motor has failed 3 times and finally i was told, its a manufacturing fault , and we will send report to Germany. But now the car is also out of warranty. Reply is Please pay for Motor and we will give you free accessories worth same Shame on you Volkswagen for having such a terrible service back up. Situation is still worst, Written many compalints to Management in india and germany through Linkedin, NO RESPONSE. My big mistake purchased this car. Suggest not to go for Volkswagen. Volkswagen India may be the worst company when it comes to Customer Response.

    rahul |08 Jul,2015 10:24:32 PM

    Hi bhawna, just curious that r u same bhawna working for SAP India?

  • Danarul |23 Sep,2015 06:46:55 AM

    very.......... go........od car in indian market.This car all of new and very comfortable.

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 Comments Volkswagen Vento

Volkswagen Vento review scorecard

  • Over all
  • 6 Months
  • 3 Months
Positive
38
Negative
13
Neutral
10
Positive
23
Negative
0
Neutral
2
Positive
12
Negative
0
Neutral
1

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