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Be Cautious while you Buy JEEP !!

A
arun on Jan 28, 2019
1

I have bought JEEP Longitude (O) with paid Mopar Maintenance Package by August from an authorised showroom in Coimbatore. Poor Sales Team, no knowledge on the Car itself (lol) next is about Variants. Cheating on Money. I didn't get the Invoice for the Value that I have paid. Insurance amount has been doubled than the actual Insurance JEEP has provided upon Purchase. Poor After Sales support. Poor Customer support. Unfit JEEP Management. Useless of saying themselves as a Premium Brand. I have paid for INR75,000/- worth Mopar Maintenance Package along with my car which includes additional 2 years Roadside Assistance, 2 years of Extended Warranty and 5 years of Free Maintenance. Jeep provided only Extended Warranty and didn't provide me with the Rest 2. It's been almost 5 months, despite continuous follow-ups. Jeep is very Reluctant in the Issue and no one cares on this Issue. ISSUE MAY BE ANY BUT THERE SHOULD BE A PROPER RESPONSE FOR THE MONEY PAID and I don't understand why are they calling themselves as a premium brand. It's like, I HAVE BEEN CHEATED.

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