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Mahindra XUV- Service and Repair is quite bad - and so is the vehicle

By for Mahindra XUV500 2012-08-24 15:22:28.0
25 people found it helpful. 3528 ViewsWrite Review
1 ⁄ 5
  • Appearance
  • Performance
  • Comfort
  • Value For Money
  • Fuel Economy
  • Overall Satisfaction

Pros : Cheap, Good looks & Space

Cons : Unreliable, Poor quality of parts, Clutch, engine, Software... many more


I was one of the first to get delivery of the XUV- W8 in Mumbai and the XUV was good for initial 2-3 months. Now there is a list of problems

1. The clutch paddle problem 

2. The brake pump problem & brake pads noise 

3. Clutch failure with problems in the engine (not to mention faulty GPS system, which gets stuck at various points, and you have to restart the XUV if u want to get out of that) 

Every time Mahindra service centre took 4-5 days for repairs and only once they provided a temporary vehicle for use because, this time, the XUV would be in repair for months. I had asked them to replace the vehicle, but they said that only engine would be replaced. I am not going to take back the XUV; they can keep it if they want. I will move to the court after some time if there is no response. The customer care is not replying to my emails. Someone from the dealer calls up randomly. Other car makers would have recalled the vehicle, but Mahindra is still pondering over the plan of action for reported problems. I will share all the updates you.

Was this review useful to you? Yes 25   No 2
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  • supreeth pavitran |18 Dec,2012 11:26:15 AM

    i don't know

  • sathish |02 Jan,2013 09:58:42 PM

    hi im planning to buy xuv500 W8 fwd ..pl say some thing about tat car whtr to buy or not pl..

    surfee |10 Jun,2013 05:09:13 PM

    do you really need to know whether you should buy this vehicle or not

  • m ahmednazer |12 Jan,2013 01:49:14 PM

    i thing mahindra engineers to look this all trubles and rectifiy earliest possible, many owners are worried after buying this vehicle, dear mahindras, kindly do the need full before lauching other part of the world. best wishes m a nazer

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Mahindra XUV500 review scorecard

  • Over all
  • 6 Months
  • 3 Months
Positive
87
Negative
31
Neutral
10
Positive
3
Negative
4
Neutral
0
Positive
2
Negative
3
Neutral
0

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