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A Pathetic Car

A Pathetic Car

I own a top variant Renault Duster which I had purchased in the year 2017. Right after one year of purchase the vehicle started to show problems. I requested Renault India to replace my vehicle but they turned a deaf ear. So I had to send it to the service station which is about 220 kms away from my town for repair. The service station ruled out the problem of one faulty injector and replaced it and released my vehicle. Soon after I brought it back to my town, my duster again showed up problems so had to send it once again to the service station and this time they said there's a faulty in all the 4 injectors. I had to shell out more than a lakh of rupees for replacement of injectors. After necessary servicing the service station took a trial of my vehicle for more than 200 kms and said vehicle is perfect now and hence I can take the delivery. After bringing it back to my home town again I just took the vehicle around my town about 20 kms and to my surprise I again noticed faulty symbol on my vehicle. I again called up the service station and sent my vehicle. This time they said there's a problem with the steering pump which will cost me around 41k apart from labour charges. I asked support from the company saying that only couple of days back I had replaced the 4 injectors and done the servicing after which trial was done by the company and found the vehicle to be in perfect condition and now why did this problem of hard steering occur again? The company denied supporting at all. Let me tell you guys my vehicle has just covered some 7000 kms approx since the time of its purchase. The company didn't do anything to solve the problem right from the very beginning when only about 2000 kms approx was covered, instead they have made me suffer and spend a lot for this defective vehicle and looted me time and again without giving me a permanent solution. I would like to advice you guys don't ever go for Renault vehicle or else you will suffer like me which is a never ending process.

By user
On: Feb 13, 2021 | 5825 Views
  • 44 Likes
  • 0 Dislikes

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I
inder
Mar 26, 2021 6:44:17 PM

Company galat hi parts over expensive hi macknic bhi bekar hi

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    Renault Duster User Reviews

    4.3/5
    Based on194 User reviews
    • All (194)
    • Mileage (33)
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    • Comfort (53)
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    Renault Duster
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