Trident Hyundai Service is very poor and made me upset with the dealer.

By for Hyundai Verna from Bangalore 2011-09-27 10:54:42.0
28 people found it helpful. 6685 ViewsWrite Review
1 ⁄ 5
  • Appearance
  • Performance
  • Comfort
  • Value For Money
  • Fuel Economy
  • Overall Satisfaction

Pros : Comfortable car to drive

Cons : Pathetic Customer Service from Hyundai


I had booked a Verna with Trident Dealer near to Sadashivanagar in May. Was very excited for the car as i was very much impressed with the car make and design. Its been more than 4 months i am waiting the car and the Trident Sales Manager doesn't even bother to give us a call to let us know the status. We have lost hope that we can get the car. The car rates have shot up by 25k already and though its booked in May we need to pay the extra cost. Pathetic service from Trident Dealer and iam very unhappy with the service provided by them. I would not suggest anyone to go for this dealer. They don't even call us and update on status, everytime we call they have same readymade answers.I think as they have lots of bookings they are not relaizing the value of customers and loosing one after the other. We have lots of options in the market now.. many cars on its way for the competition.

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  • rahul |27 Sep,2011 07:14:18 PM

    u are right

    Deepa B |04 Oct,2011 02:57:44 PM

    We have booked a new car and got it deleivered. I would never prefer Verna vendors. Also have heard that third person cannot sit comfortably in the back seats because of the holder thats placed. Please think twice before investing on such a monster.

  • sathyan |18 Nov,2011 09:48:38 PM

    Yes, you are right. Even i booked the car @ trident showroom indira nagar on august month as per the confirmation by the executive i supposed to get now but no response from the showroom. I had send a mail to the manager too but no use. Its better to cancel the booking as there are lot me choices now

  • bhsrao |01 Dec,2011 08:34:07 AM

    I paid rs.6160/-to your koramangala br. for extended warranty by cheq. Amount debited but extended warranty refused. Even after many reminders to Mr.puneet and accounts dept still my refund is pending for long time. Immediate action is necessary. How you can keep public money for a such long time. bhsrao, 9844229393

  • jatin |05 Jan,2012 02:26:02 AM

    Yes , these are the problems which even i faced. But there is nothing wrong with the car. It deserves better points than you gave. And by the way you have not even got your car how can you comment on all these aspects.

  • sankar anand |22 Oct,2012 09:01:05 PM

    I would suggest to go to any showroom but not the Sadashivanagar one. I booked a verna and received the worst treatment of my life. They treat as if i owe them something. But as such, I dont regret the decision of the car. Great drive with good amount of features. But the sales consultants spoilt the whole fun.

  • ramakrishna |15 Apr,2013 04:36:27 PM

    Trident Hyundai mekhri circle, the worst dealer in Bangalore, initially when I bought my I20, I went to trident and met an MEx at the show room. They make us feel that we have gone there to take a car free of cost. Then I bought it from adhvaith Hyundai. Now I wanted to change my I 20 and once again went to Trident faced the same problem. again I went to advaith and finalized verna automatic. If they do like this on purchase then think about the service.

  • abhijit |08 Nov,2013 11:30:16 PM

    Trident hyundai dealer most worst dealer in bangalore.they only know to play with the customers they have given me 2 times cheques with wrong account numbers which the collected more from me.and because of their wrong cheque i had to spend my time, money to get my money back. Never go for Trident Hyundai.

  • Shivam Jha |11 Apr,2015 10:45:01 AM

    Hyundai's spare parts are very expensive and after sales services are also very costly,i would suggest to go for the new honda city,here you get a class,space & comfort,luxury,driving pleasure,gizmos are almost the same as in the verna,go for the new city

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Hyundai Verna review scorecard

  • Over all
  • 6 Months
  • 3 Months
Positive
70
Negative
13
Neutral
9
Positive
48
Negative
3
Neutral
3
Positive
36
Negative
1
Neutral
1

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