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Pathetic after sales service

for 110PS Diesel RxZ

Renault has pathetic atter sales service. After owning a car for more that 15 years of Maruti, Honda and Hyundai, for the first time i came across the Renault Workshop which is closed on Sundays. After sales service is pathetic. When you will go to purchase a car there will be 15 people to attend you, for after sales you will have to hunt for a person who can attend to your queries.
While selling the product they will not tell you which part is covered in insurance and which is not, but when the problem will come, only then such details will be disclosed. When i purchased duster, from day one there was problem is GPS which was later replaced by the company, within one month the problem started coming. When there was problem with the power window, which was rectified after a year inspire of many services in between. Now there is problem in alternator and to our surprise we can to know yesterday only that alternator is not covered in warranty.

By alka mauryaverified Verified Buyer
On: Apr 09, 2017 | 145 Views
  • 8 Likes
  • 0 Dislikes

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Renault Duster 2016-2019 User Reviews

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  • Vibrant ride

    Renault Duster is a very good vehicle having spacious inside, boot space is comfortable and luggage place was very wide and travelling long will be thrilled and vibrant. ...Read More

    By r.k.adhikariverified Verified Buyer
    On: Jun 26, 2019 | 189 Views
  • Super mileage and 6 gear car..

    Excellent in class.. with stability and 4 wheel drive.. the negative are the advanced features like the small touch screen, 2 airbags only. Still very good car for City d...Read More

    By nibin
    On: Jul 04, 2019 | 131 Views
  • It's worth for the amount and suspension also good

    Good Drive and smooth. If you go on a long drive you feel a better experience on Renault duster 85ps RXS.

    By lenin
    On: Jul 06, 2019 | 67 Views
  • Best performance car

    Quite satisfied with Renault Duster AMT, the most economic SUV in the Indian market. Better performance than Creta. Looking better than Terrano.

    By debasis biswalverified Verified Buyer
    On: Jul 05, 2019 | 53 Views
  • Good car but average service

    Car is quite good, everything that I expected of it, but the service needs to improve a lot, Renault should look into that.

    By harish sreethuverified Verified Buyer
    On: Jul 05, 2019 | 33 Views
  • Thanks Renault

    Very nice car for a long drive...I love it's driving and comfortable sitting and road grip...Thank you, Renault.

    By mani kantanverified Verified Buyer
    On: Jul 05, 2019 | 31 Views
  • An adventure ride for people

    I never faced and the problem also the driving experience is fantastic in Renault Duster, much comfortable and has good mileage around 17 to 18 km/hr, the best of the Ren...Read More

    By nitin arora verified Verified Buyer
    On: Jul 04, 2019 | 82 Views
  • Duster the best

    Excellent for driving and safety. Lacks premium inner. Decent mileage and low cost of maintenance. Driving duster since 2014 and clocked 100000 km.

    By jeevanverified Verified Buyer
    On: Jul 01, 2019 | 49 Views
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Renault Duster 2016-2019
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