Unhappy Customer

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Purchase date : 15/11/2011

Km Driven : 29000.

Please don't buy this car. From first day I am having problems with my car. I will mention some good things about the car as well. Exterior, interior, seat covers are good. Mileage : 9 Kmpl (in Mumbai city) Mileage on the national highway : 14-15 Kmpl. Seats are very comfortable, my lower back doesn't hurt even on long drives.

Problem Areas about my car Listed below. It goes to visit the Doctor a lot. The Mahindra service Center advisors are good, they try to solve the problems in the faulty car with good cooperation.

Major Breakdown Problems 

1 Clutch got jammed.

2 Power steering got jammed and stranded in the middle of the road. Breakdown vehicle came and towed it away. Someone said it's like purchasing China Made Mobile Phones.

Minor Problem List

Got the Combination Switch Replaced several times : Problem (signal Indication was not smooth, had to press a little hard to use dipper Light). My Car used to make a whistling noise - Engine Turbo replaced after 4-5 workshop visit. The whistling noise is there even in the Test Drive Vehicles. The Infotainment system is the worst - it functions on its own. This is a quite annoying door open error pops up on the screen. If front tyre pressure is low, it indicates that the rear tyre pressure is low. Drivers door does not close properly. It bounces. It closes after 3-4 attempts. You can't rely on the brakes of the XUV. I have to maintain a good distance at all times. Seat Belts were faulty. Rear suspension makes noise. And much more minor problems. I was proud to buy an Indian company car, but now after this experience with my Mahindra, I will never buy a car from Mahindra.

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 Comments Mahindra XUV500
  • Aditya Bhasale |01 Jul,2013 06:09:20 PM

    Well, all of your listed problems only point to one fact - 'Never buy a big car just because it sells cheap'. Mahindra is a hell of selling inferior quality cars from a long time now. 13Lacs price tag is never going to buy you a good SUV. Indian manufacturers are only good at advertising.

    Shweta |01 Dec,2014 01:09:48 PM

    Reply to bhasale

  • swarup ranjan mohanty |16 Jul,2013 12:50:48 AM

    dear sir, may be it is your bad luck.but according to my knowledge its the most beautiful, value for money and faithful car in my point of view.because one of my friend is the proud owner of this suv.so i am going to buy this.

  • harish |17 Jul,2013 06:20:00 PM

    thank you friend, i changed my mind after reading your comments. i think its really worst suv.

    amar s goudappanavar |26 May,2015 09:07:04 PM

    New facelift is very good SUV and good value for me

  • ansuman patro |26 Jul,2013 09:02:57 AM

    sir, i already have a xuv500 from last 7 months. you can say it's your bad luck because i have not yet faced any problem with my xuv 500. i also recommend every body to buy this.

  • Ajay Pal Singh |28 Jul,2013 08:36:07 PM

    well you have to churn out 20-25 lakh for luxury you not gonna get in 13 lakh (specially in SUV segment)

    ramzan khan |01 Jun,2015 11:53:27 AM

    Sir ramzan xuv good

  • Rakesh |09 Aug,2013 11:07:26 AM

    hope 2013 models have got better.

  • Ben Varma |13 Sep,2013 10:06:29 AM

    I am really shocked by all this negative testimonials. Very happy owner of a Fortuner for 2,5 years and a grand Cherokee limited for 1 year back home in the Caribbean, just arrived in India, last night decided to order a mahindra SUV 500. Do you understand how bad I feel to read all this bad comments? Totally changed my mind, thank you, thank you....

  • Mukesh bhatia |01 Nov,2013 08:48:30 PM

    am a xuv5oo owner, all the problem what Rohan cited ( clutch break down, drivers door not closing & opening, break noise, rattling noise, suspension noise) has been faced on my car as well expect power steering Jam. I would say Mahindra needs lots of improvement to lead the market and say this is a Global SUV.

  • Semima Nasreen |12 Dec,2013 07:04:42 PM

    Thanks Sir. I hv changed my mind. Won't go for XUV 500.

    Rohan |23 Dec,2013 03:38:39 PM

    At around 34000 KM my clutch was jammed again and the AC cooling coil failed again, got the car after 3-4 days at the workshop.

  • sachin kawde |06 May,2014 05:55:18 PM

    Thanks for all the feedback. In fact I was of the very strong view to posses this vehicle after driving Honda city for 5 yrs. but looking in to all these comments I think we can not risk our lives. I will have to change my mind as I was very much inclined towards this vehicle being of an Indian origin. Mahindra should listen to what the customers are pointing out for their own betterment & improve upon this vehicle. It does not make any sense in selling these vehicles for the name sake even if you are clocking good sales figures every month. Mahindra are you seriously listening, we love you but we want you to improve so as we can buy you.

  • SR choudhary |28 Sep,2015 12:15:43 PM

    Mere Pas XUV 5OO he ir me bahoot hi preshan hu is gadi se. 50000 km Me 3 bar A/c me gas bharwai he. Breake bilkul bhi kaam nhi karte he or mujhe is gadi ko chalane se dar lagta he. Me ise bechna chahta hu pr koi ise kharidne k liye taiyar nhi he.

  • SR choudhary |28 Sep,2015 12:16:23 PM

    Mere Pas XUV 5OO he ir me bahoot hi preshan hu is gadi se. 50000 km Me 3 bar A/c me gas bharwai he. Breake bilkul bhi kaam nhi karte he or mujhe is gadi ko chalane se dar lagta he. Me ise bechna chahta hu pr koi ise kharidne k liye taiyar nhi he.

  • daneshwar |19 Apr,2016 10:29:39 PM

    Right say xuv is the west of money

Mahindra XUV500 review scorecard

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