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Rating of Mahindra XUV500

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Serious Quality Issues

M
MB
for W8 2WD
On: Apr 26, 2012 | 11041 Views

Look and Style appearance is fantastic 

Comfort   

1.The dual tone on the dashboard is plasticky, cheap 

2.Quality glitches with the glove box. 

3.Infotainment software had problems twice within the first month of ownership and I was told the Software has already gone for 3rd revision with the bugs fixed from the earlier 2 versions   

Major Problem with Gearbox. My vehicle in the very first week of my ownership had this problem of gear not engaging. After my strong complaint, Mahindra provided the required service to fix the problem. 

 Interior

 1.Quality glitches with the glove box - The lid of the glove box would suddenly open when you are driving. I complained this to the senior regional executive and demanded immediate replacement of the lid. He obliged and the vehicle was given for fixing this. The technician attending to this problem calls me and says the lock is repaired. I insisted that the lid is replaced. To my surprise, In a matter of 15 minutes, he calls me back saying the lid has been replaced. Too soon to believe. But still, I took the delivery of the vehicle and the very next day the lid again opened suddenly while driving.   

2.Infotainment software had problems twice within the first month of ownership and I was told the software has already gone for 3rd revision with the bugs fixed from the earlier 2 versions. The Software would suddenly shut itself while driving. This software has a hands-free Bluetooth connectivity which lets you sync your mobile with the system. I had this embarrassment of this software suddenly shutting down in the middle of a call and I had to pick up the mobile and disconnect the call.   

The engine did not start– Had this same problem 3 times in 2 days.  When contacted, I was told it is a software Issue. 

The Glove box lid is still not working.

 Overall Experience : Not Satisfactory

  • 56 Likes
  • 15 Dislikes

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