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Bad Car with very cheap interior

for ZLX

I am not a automobile engineer or kind of. I can share my recent experience as a common user only, as I purchased a Bolero ZLX just 2 weeks back. I am a Bangalore based and purchased the car from St. Marks Road India Garage. Exterior All good. They did a lots of improvements. Being a Bolero lover it is nice to see..... Although initially Sales people didnt inform that with ZLX version, they cannot fit the rear wheel cover (the new sporty cover), only at time of delivary I found it, so better be carefull... Interior (Features, Space & Comfort) The interior they tryed to improve, but failed totally. Very very cheap plastic work, not going with Mahindra's/Bolero's toughness. After purchasing, first day only I faced the below issues 1. Aircondition stopped working. switches came out....after checkup they confirmed that there was a issue with some part and needs to replace (2 days new vehicle !!! ) 2. sound system speaker and other stuff came out from its fitting position, after complaining, they fixed it with fevicol :-( 3. Plastic they used very very bad quality and didnt do any kind of "good" finishing work 4. Charger point broken on first day itself, after complaining they replaced (!!!) 5. Micro-Hybride was not working due to seat belt problem Once they rectified few of them (air condition parts yet to come, and I am waiting for past 10 days!!!), then after 2-3 days again I faced the below issues (still I am facing these and god knows when they will get time to fix these) 1. Lots of sound comming from Break (when ever I am using break) 2. Sensors not working; always showing fuel tank is empty (showing the signal on digital board ) 3. continuously "voice assisting" - "the car is running in reserve fuel" though the fuel tank is full 4. always showing the "High tempareture of coolent" and other details wrongly Engine Performance, Fuel Economy and Gearbox As of now I drove around 2000 KMs and getting around 8 KM/liter as a milage. When I contacted the company sales guy, they told it will be fine after sometime and I will get a improved milage. So waiting for that good day to come   Final Words I was always  a great fan of Bolero for past 10 years or so. But with the kind of experience I had in last 2 weeks I will not recomend anybody to purchase any Mahindra Cars now onwards. I feel the Market is very good for them as everybody is looking for Deasel car and more a Utility kind of vehicle ..........so they are not giving enough attaintion towards Quality test before despatching the Car and Customer Satisfaction... Areas of improvement   Lots of, as, first thing they need to improve the customer service and satisfaction. They need to understand, when somebody purchase a car (a high end varietion specifically), the kind of expectation customer could have. Apart from increasing market and sales, they should think how to maintain their own reputation. I was a follower for Mahindra for past 10 years and obviously, I will never think of Mahindra Cars in future and I am regreting about my decision this time as well

R
Raj
On: Sep 18, 2012 | 34870 Views
  • 171 Likes
  • 50 Dislikes

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