Don't Buy Renault Product

Don't Buy Renault Product

I purchased Renault Kwid Rxt model in March 2017 from Avia Auto Services Patpadganj branch. Since then in less than a year I have taken my car to service station for over 10 times for various issues. Issue No. 1 When I purchased the car I was fraudulently given a Comprehensive Insurance Policy instead of a Zero Dep. Policy. Which incurred me losses every time I claimed my insurance. Issue No.2 There is only one reverse light in the car on the left side and no light is provided at the right side of vehicle which creates problem whenever I try to reverse my car. Issue No. 3 They claim that car gives an average of 25kmpl. Which I totally false claim and nowhere near 25 kmpl you can expect in a city like Delhi. Issue No. 4 Back in July 2017 when monsoon begun, my car got flooded with rain water and my laptop and documents were destroyed. Issue No.5 The body is made of plastic and is so is the base of engine. The engine due to a small stone got damaged and oil chambers had to change. Which costed me 7500 approx. The service department asked me to get an engine protection for Rs 1800/- which the Renault was supposed to install before selling the vehicle. Issue 6 Since I was not holding a zero dep policy in the first year I faced great difficulty in purchasing a zero dep this year. The Renault Team is so unprofessional that they don't even reply to my mails and complaints. If you are planning to buy Renault car kindly have a review from it's prior users and watch YouTube videos regarding issues with Renault car. I have been duped but I want to beware other innocent buyers from buying this piece of plastic. If you are also suffering from same kindly contact me at: giriaditya5@yahoo.co.in Since I am planning to move to consumer court soon for this harassment, cheating & fraud.