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Rating of Maruti Zen Estilo

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DISTURBED CUSTOMER OF MARUTI ZEN ESTILO VXI

M
Mrs.Anbuvizhi P
for VXI BS IV
On: Dec 29, 2010 | 20013 Views

Look and Style Look is good, Style is good Comfort Comfort Level, we have a doubt since the vehicle cannot really manage with Indian Roads Pickup We cannot go even at 20km speed in bad roads of Chennai. We have landed up paying Rs.34000/- within 5 months of Buying and before 2nd Service. And Maruti claims they have a good design, when we went for first service, there were 4 vehicles for the same problem. And second breakdown within 5 months and they say it is engine seizure..... Nice Pickup only for MARUTI and their Service... NO AFTER SALE SERVICE by them except for billing and taking money from the Customers.... Mileage Not bad. But we are unhappy for other reasons. Needs to improve Many Venhicles have problem of engine seizure and for our vehicle : on further inspection they found that the engine has seized due to non availability of lubricating oil which has leaked out since the oil filter has damaged due to external impact .So they are not in a position to claim the same under warranty or insurance. Overall Experience Everything is fine, they could not give us any damaged part of the vehicle and they could not even show the same to us even after repeated requisitions to them. They from Indus Motors have written a mail to MARUTI stating that they are getting vehicles of Zen Estilos for ENGINE SEIZURE PROBLEMS and they are not able to handle the same. First of all, the oil filter set is very low touching the groundand the casting is aluminium which is very low quality. They have requested for IRON Oil filters. And MARUTI has said that they will pass it to their TECHNICAL Team. I dont know when it will happen ????

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