Hyundai Creta : Worst ever experience

By for Hyundai Creta 2015-08-24 15:45:21.0
633 people found it helpful. 143415 ViewsWrite Review
2 ⁄ 5
  • Appearance
  • Performance
  • Comfort
  • Value For Money
  • Fuel Economy
  • Overall Satisfaction

Pros : Styling and looks are good.

Cons : Very poor maps, poor rear camera quality.

I have purchased the Creta recently and had a horrible experience. This is my 3rd Hyundai car.I am owning an i10 (2008 model) and a Verna Fluidic (2011 model). Earlier I have not faced any problem but buying the Creta was like a nightmare for me. I went on 7th August to take delivery of my SUV (Silver colour) from Sunrise Autoworld, Delhi. After clearing all my payments, I went down to check the car and found that the front bumper was not properly fitted. The company people opened the whole bumper and tried to fit it in the place but, they could not rectify the problem. I decided not to buy this particular piece and asked them to get me the next Creta available in Silver colour. But they told me that I have to wait for another 20-25 day for the same. It was horrible and when I asked for the refund and they persuaded me for a different colour. Ultimately we settled for Stardust colour and they promised that the car will be delivered in next 7 days. Finally, on 17th August (10 days later) I got a call that the car has arrived and I can take the delivery. We went to the showroom for delivery and again at the time of delivery, I found that the rear left handle of the car was in the door open position however the door was locked. The service engineers came to check the same and they could not solve the problem as the door was locked and it could not be opened from inside as well as outside since the handle was stuck in the open position. They took the vehicle to the workshop and after half an hour they got it rectified and finally the delivery was done. Does anyone from the Hyundai has a say on it?

Rajesh Garg B-1/24, Model Town-II, Delhi-9 Ph: 9868175672, 9910075672 E-mail:

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  • pandit |26 Aug,2015 10:40:51 AM

    Due to more demand and less supply, Quality control department of hyundai is not performing well

  • Sanjeev Rathi |27 Aug,2015 01:50:06 AM

    Thanks Rajesh.. Have booked car through sunrise hyundai.. While taking delivery i will be more careful.. Once again thanks for the information

  • Raghav |13 Sep,2015 01:21:58 AM

    Fake comment. ..looks like he is trying to down the image of hyundai for money given by competing brands ...

    anoop |17 Oct,2015 08:05:05 AM

    Hyundai is not the father of cars dear.. They have some good models in market. But dnt try to hide the facts of issues

    raj |04 Jun,2016 01:43:34 PM

    100% currect

    lol |03 Jul,2016 09:24:47 AM

    U must be a chuloltiya

  • shantanu singh |14 Sep,2015 03:37:32 PM

    You can write an email to hyundai head office. I faced some issue with my dealer and the head office took action against him

    Sushil |29 Dec,2015 08:49:20 PM

    Plz send me adress of hyundai head office

  • lakshminarayan |17 Sep,2015 01:32:12 PM

    Wats the mileage

    shrisha Bhat |18 Sep,2015 11:00:49 PM

    Creta gives 14 km/Ltd mileage

    Rahul Pandey |21 Sep,2015 11:58:21 PM

    Is this on petrol or diesel. I am planning to buy an suv and i am confused between Terrano and Creta. I liked the looks of Terrano and interior of Creta. Companies claim mileage of arnd 18-19 kmpl city on both. Perfromance wise also they are almost same. Really really confused. I dont want to go for a 3rd option of xuv 500 if both terrano and creta lays more confusion.

    Rahul Pandey |21 Sep,2015 11:58:34 PM

    Is this on petrol or diesel. I am planning to buy an suv and i am confused between Terrano and Creta. I liked the looks of Terrano and interior of Creta. Companies claim mileage of arnd 18-19 kmpl city on both. Perfromance wise also they are almost same. Really really confused. I dont want to go for a 3rd option of xuv 500 if both terrano and creta lays more confusion.

    raj |23 Sep,2015 11:54:09 PM

    Hyundai launch a very good car look was very nyce. Bt bulild quality very poor compare to ecosport...

    Dr Asifkalam |03 Nov,2015 05:04:06 PM

    In city like delhi .. Practically how much it will give.,, i want the average of prtro version

  • surinder singh |24 Sep,2015 09:46:07 PM

    More demand but Less dlevery

  • rajiv sharma |30 Sep,2015 08:48:25 PM

    I also suffered problem from hunday last three years

  • shereef |08 Oct,2015 12:52:14 AM

    which model you purchased?

  • ratan tyagi |13 Oct,2015 05:23:19 AM

    Thanks Rajesh I have also booked will help me while taking delivery

  • vijay |23 Oct,2015 02:08:34 PM

    Today they hv increased the price about 10 to 20k..and need to wait 6 months for delivery??!

  • Ritesh |24 Oct,2015 01:45:24 AM

    Worst company with worst ethics.

  • Ritesh |24 Oct,2015 01:47:13 AM

    Worst company with worst ethics. Pre-booked 2 Creta the very first day with Kamal Hyundai. When the delivery started waited for a month and then asked the dealer about the delivery. They said 100k extra for delivery now as there's premium going on.

  • jfskoovd |25 Oct,2015 11:17:56 PM

    These car is really very overpriced.... You can check Scorpio...

    siva |21 Feb,2017 11:12:13 AM

    You are right. They price it high to gauge the public reception for the model newly introduced. If the reception not so good, they offer discount or offers. If thr demand surges, they increase the prices very frequently.

  • anand |26 Nov,2015 08:05:34 AM

    Worst most dealers

  • gurmesh singh |04 Dec,2015 04:33:41 AM

    I have to think once before final decision.

  • Sree |04 Dec,2015 10:55:10 AM

    Its advantage is automatic where as terrano not if terrano also coming with auto we can not predict and now xuv 500 also will be an oponent of creta because of its muscular strength and other features

  • Manav Sharma |10 Jan,2016 04:06:10 PM

    How is creta petrol sx plus ? Is it good ? And what is its mileage? Can any one help me

  • Riaz Jagadal |11 Apr,2016 08:45:26 AM

    Oh .....same experience with us average on highway is 10.75kmpl only not as said in ads

  • Abdul kalam |02 May,2016 02:06:57 AM

    i have just bought hyundai creta , its infotainment system is hanged after 30 minutes of listning th music , just hanged and not work its touch screen and all buttons and countinously on a cracked sound in the all speakers like burrrrrrrrr, i have off the engine and locked the car and all its component but burrrrrrr sound is still same , i have call the road side assistance and hyundai care but they are not help me so i have decide the remove of battery turminal and cut the battery current , speakers crack sound is off and after restart the car, system is ok but after thirty minutes system is again hanged , so please any body help me this regard

  • bsrao |12 Jun,2016 06:25:21 PM

    Yes useful now

  • mahesh |04 Sep,2016 08:52:48 AM

    Thanks for the information Even i had booked a vehicle i will be careful while gettig the delivery of the vehicle Once again thanks

  • Afsal |26 Feb,2017 01:01:02 PM

    How many kilometer can expect in creta 1.4 Diesel engine. Please advise using owners.

  • Srinivaas |02 Mar,2017 07:04:47 AM

    Purchased Creta Petrol auto . Really surprised and very dissapointed that it does have fuel range option. ( distance to empty) A feature that has been in toyota and honda cars for donkeys years! very useful in long trips before you find the next filling station ! Apart from this very happy with the rest. Yet to test milage!!

  • Prathipalsingh |30 May,2017 01:32:08 PM

    Thanks for the information I am also going to book a Creta.

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