After sale service.

By for Volkswagen Vento 2010-2013 from Chennai 2011-10-22 17:41:54.0
15 people found it helpful. 2659 ViewsWrite Review
2 ⁄ 5
  • Appearance
  • Performance
  • Comfort
  • Value For Money
  • Fuel Economy
  • Overall Satisfaction

Pros : Brand Name

Cons : Very Very poor after sale service.


Please keep off VW until they establish proper service net work and improve the service at the existing set up.

  • You have to fix up appointment even for a minor problem well in advance ,say one week.
  • End up sending the car to garage for the same complaint.
  • The ignition key, inspite of being changed free of cost, getting struck up quite frequently. Now a days i don't switch off the engine while waiting at signal since i am not sure of restarting the engine.
  • The arm rest between the front seat is getting stuck frequently.
Though it is a good machine, may loose the market to brands offering excellant service. Mayan.

Was this review useful to you? Yes 15   No 2
  • Upto 100% processing fee waiver Interest rate starting @ 9.65%*
Thanks For Voting
You have already recommended this review
  • saravanan |22 Nov,2011 12:23:02 PM

    after sales service is very poor, we bought vento in august till date they not yet refund the balance money. very poor response from the dealer.

    vijayakuamr |15 Dec,2011 09:53:58 AM

    sarvanan this problem we face in maruti too we book a new gen swift but i had been delayed for almost four months...now we had cancelled and planned for VWpolo/liva /figo..refundin for last 20days we have not got\

  • vijayakuamr |15 Dec,2011 09:51:35 AM

    see mayan now TVS mount road is also taking service..in annanagar center they are give 5star service response...if you have some urgent issues you donot need to fix an appointment you can go directly.. for example my vechicle is 3rd service due on dec 14th.. but i had drived 45,000 in dec 3rd itself i had taken car to center they had topped up oil freely witin an hour or so...;

Post a Comment
Your Name
Email Address
Mobile No
Comment
500 Characters Left
Indicator  Please Wait ...
Comments
 Comments Volkswagen Vento 2010-2013

Volkswagen Vento 2010-2013 review scorecard

  • Over all
  • 6 Months
  • 3 Months
Positive
35
Negative
31
Neutral
12
Positive
0
Negative
0
Neutral
0
Positive
0
Negative
0
Neutral
0

Advertisement

More reviews on Volkswagen Vento 2010-2013

  • A car never to buy Mine caught fire
    By Dr Patel | 2013-11-30 11:22:27.0 | 2581 Views

    Look and Style This car superb in looks BUT not for Indian roads Mine ...

  • BEST CAR IN INDIA SUPER !!!
    By tom | 2013-08-25 15:29:18.0 | 2373 Views

    I have the 1.6 highline at awesome exteriors and interiors and look mu...

  • fraud
    By rishi from New Delhi | 2012-05-02 11:31:11.0 | 3739 Views

    Overall Experience we booked vento highline petrol automatic black col...

  • go vento
    By avisehgal from New Delhi | 2011-04-21 21:16:41.0 | 1734 Views

    Look and Style its great the best is its style Comfort owsome Pickup...

  • Vento Automatic
    By Faiz Ali from New Delhi | 2010-11-10 22:02:01.0 | 4312 Views

    The is very streamlined, and may i suggest get the original spoiler fi...

location

Please tell us your city

It will help us serve you better content and best deals

eg. Mumbai, Gurgaon, Delhi
My Comparison