Can anyone make TATA realise that customer handling is a quality issue that merits consideration !?!

By for Tata Safari from Ahmedabad 2010-06-05 14:59:45.0
20 people found it helpful. 5646 ViewsWrite Review
3 ⁄ 5
  • Appearance
  • Performance
  • Comfort
  • Value For Money
  • Fuel Economy
  • Overall Satisfaction

Pros : Stylish,comfortable,powerfull.

Cons : Bad AC,Turning radius,TATA service.

I bought a Safari EX (4x2)on 6 May 10.The AC is pathetic but the TATA technicians dont just seem to understand the problem and try and avoid a repair/replacement.I am smeltering in the heat of Ahmedabad after spending 9 lacs on this beast. To top it all the caliber/IQ/intellect and service standards of the Ahmedabad dealer(Cargo Motors) is realy a big enigma for me till now.How can they afford to be so callous with the whole philosophy of CRM.I guess TATAs should employ people who are literate at least.Appaling state.Can soemone advice me on the AC thing.The cooling decreases as the speed increases and vice versa.During normal city driving too the cabin doesnt get cooled.And the technicians check by inserting the guage in the vent.Anyone would get cooled if they stick their face to the AC vents;what about the cabin cooling? kindly share your inputs on or 9998222084.

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  • milind |14 Aug,2010 04:59:22 PM

    Since ever TATA safari is in the market its AC was never perfect. CC to cool for this car AC system is too small. Basically Ac has to be modified for bog cabin area to cool - Its TATA to handle the issue at manifacturing. Just to make sure at dealer see AC condensor, radiator, fans, thermostart, AC recircutaion flap (might be stuck open to out side air), AC gas level, Incabin micro fliter and expasion valve with drierbottle are to check for there functioning. Check low and high pressure should be within specification. Let me know more about this if you have already checked them and what is the reading or results. Regards, Milind Coutinho.

    shekhar Pundir |25 May,2011 05:40:51 PM

    I also have the tata safari and my exp is good in all terms, for your ac just go for 50% or 40% visiblity films on glass and even park ur vehicle under shed so that it does not get heated and after that check ur ac performance in case any problem tell me, I will try to slove ur problem as for ur information Iam Mechanical Engineer u can contact me on 9212775265

  • CarDekho Team |28 Dec,2010 03:51:55 PM

    Tata cars off late have got new generation Dicor engines that are maintenence free and of high quality as compared to the earlier generation Tata engones. The quality and fit finish has also improved in a big way and the Aria is the fine example of this. Thanks, CarDekho Team

  • JP Gupta |22 Apr,2011 10:28:07 PM

    I have a Safari and agree that the AC is pretty ineffective.

  • Ravi |30 May,2011 12:45:17 PM

    i have done 14500 kms so far and my mileage has drastically dropped from 12 in the city to 9/ltr. Could it be a problem with the injectors ? since they had been replaced after barely doing 350 kms just after buying the vehicle ?? if anyone has a solution pls share. number is 9998222084.

  • jon |14 Feb,2012 02:36:39 PM

    I Planning to go for a tata safari. Two facts are stopping me 1. I heard that, tata motors need more care and its maintenance cost is too higher than other muv and suvs under 15lacks. is it True? 2. I am waiting for new Tata safari (STORME). wHEN IT will be launched. And what will be its price range. Pl help me.

  • shyam |11 Mar,2016 04:42:34 PM

    The techinicians are very fools they r labour catagry .they r not have sense and knowledge about vachiles

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