Adamant after sales from Honda, no consumer focus, never acknowledge the defect

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2 ⁄ 5
  • Appearance
  • Performance
  • Comfort
  • Value For Money
  • Fuel Economy
  • Overall Satisfaction

Pros : Comfortable, NVH level, average pickup

Cons : Body construction, Service workmanship and quality, Poor AC, Poor FE

After the replacement of my driver side door from Automax Honda, the replaced door and its paint quality was so bad that it started rusting within a year (the picture depict the condition of the door) and the paint is chipping off. In my life, I have not seen the original quality paint being chipping off from the surface. Honda is so adamant that even after such evident lack of workmanship they are proud of their quality and justify that the door served you well during 6 months (warranty period).

The AC is so bad that it keeps tripping after every 20 seconds for 2-3 seconds. The AC is supposed to trip when either the desired temperature is attained or the engine gets overheated. In my case, the car is not getting heated and the room temperature has definitely not been attained then why such weird behaviour by the AC.

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