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Very bad customer service - Defects - Hope Honda sees this

for i-VTEC VX MT

I bought a BRV Petrol, VX, MT in October. I notice serious discoloration on roof trim near rear window. Looks like resin has not set properly and has come out and hardened. I took it to the service center to lodge a complaint hoping that Honda quality system will take note and improve their quality. They took pic etc, but, no response back. So funny they write - "We would request you to kindly rate us on a rating scale from 1-10.
1) 10 - being Excellent
2) 9 -being Good
3) 8- being needs improvement (we would require your comments/inputs on the same)" I hope someone from Honda Global sees this and respond

By gopal raman
On: May 19, 2017 | 488 Views
  • 44 Likes
  • 3 Dislikes

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  • for i-VTEC VX MT

    Comfortable Family Car - Honda BR-V

    Using Honda BR-V for 2 years. Had no issues with the car since then. Car is spacious and very practical for a mid-sized family looking for a 7 seater. The engine is refin...Read More

    By riswaan
    On: Nov 13, 2019 | 1164 Views
  • for i-DTEC V MT

    Average car.

    More priced with poor comfort and features. Mileage is good and the design is exciting.

    By shubham rano
    On: Dec 08, 2019 | 27 Views
  • Affordable Car.

    Super Car, I was using it for the last 3 years. It was Low maintenance, Spacious, Smooth performance, and safe car.

    By venu shetty
    On: Nov 27, 2019 | 40 Views
  • A Practical Car Overall

    Honda BR-V is definitely one of the most practical cars in India. It gets adequate features and comfort. It is quite spacious even in the third row (at least better than ...Read More

    By abcde
    On: Sep 12, 2019 | 112 Views
  • Value For Money;

    Honda BR-V is real value for money, a real 7 seater at that price us great. The CVT is really very responsive and a pleasure to drive even in thick of traffic. Little car...Read More

    By dinakaran
    On: Sep 10, 2019 | 110 Views
  • Pickup is not satisfactory

    Honda BR-V is is a nice car but its low mileage is not found satisfactory thas why needs to improve its mileage system.

    By tej ram meena verified Verified Buyer
    On: Aug 09, 2019 | 37 Views
  • Good - Honda BR-V

    Honda BR-V is a good car but very fewer features and the cost is high, it has comfortable seats but its height is very less.

    By anonymous
    On: Nov 07, 2019 | 14 Views
  • Value for Money - Hond WRV

    Comfortable 7 seaters car in its segment, superb ride quality, few features can be added. Nice power automatic engine CVT is superb.

    By punit
    On: Aug 20, 2019 | 33 Views
  • View All BRV Reviews
Honda BRV
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