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Pathetic Experience with Figo

I have been using ford Figo titanium since Nov 2012 but I faced at least 42 problems in last 42 months.Tyre cracked within 7 days of use-compelled to pay 50%, beginning-forced excessive mobil oil consumption from the beginning. Forced to pay for the repair though the car was under warranty but the problem persisted after the necessary corrections by ford.The car broke down 4 times till now.It became immobile first in Nov of 2012.The body got rust-repainted & finally four doors are replaced by ford. Horn failed at least by 10 times.Front view mirror detached from the windscreen at least by 5 times.Already I replaced battery,tyres,bearings,pulleys,belts etc.AC machine was repaired twice.Reported problems for air bag but no action had been taken yet.Door handles were not working properly & complained about 4 to 5 times.Roof pad detached & finally replaced by ford.Tire thickness is reduced by 2mm within 10days of use .Mileage dropped sharply by 2 -3 km/litre within a month.Still, the car does not have any defects-all due to the pattern of usages & road condition as per senior official of ford customer care.They claim all the parts are highly tested & having very good quality but experience proves that all components are of inferior quality but very costly.I paid rs750 for a plastic mobil gauge.The user is not allowed to do anything from outside as there is always threat of void of warranty.No one will find any contact information of any higher official of the ford.They are all hidden.It is a very big brand on paper but my experience proves something else for car quality as well as company management.

By joydeb sikdar
On: Jul 23, 2016 | 275 Views
  • 12 Likes
  • 14 Dislikes

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Ford Figo 2015-2019 User Reviews

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  • Mileage master

    I bought my ford all new Figo on 2017 Dec. Comparing to other hatchback cars, it is cheaper in cost, greater in mileage, lower maintenance cost and finally it is the best...Read More

    By user
    On: Mar 07, 2019 | 157 Views
  • Best car

    Ford Figo is one of the best cars for Indian road. Very much satisfied with this car.

    By manjunath
    On: Mar 14, 2019 | 56 Views
  • The car is good

    The car is good. And the engine gives a great performance. In 6 years there is no issue in the engine. Totally 1 lakh km is covered till now. Issue only in ground clearan...Read More

    By saroj bala
    On: Mar 14, 2019 | 92 Views
  • Engine Issues & Worst Service

    Ford is having a lot of engine issues and there is no proper solution and response from Ford India as well. It's all just a show up by Ford Company. My Ecosport 2018 gave...Read More

    By damodaramverified Verified Buyer
    On: Mar 13, 2019 | 86 Views
  • Comfort and Safety

    Ford Figo is the best car as it is one of the best comfortable and safest cars in India. 

    By rudra salunkhe
    On: Mar 12, 2019 | 65 Views
  • for 1.5D Titanium MT

    Outstanding car

    Excellent road grip, build quality, driving comfort, braking system, mileage and what not!!!!!!! A perfect car for the perfect price. Just go for it without a second thou...Read More

    By raghu
    On: Mar 09, 2019 | 90 Views
  • New Ford Figo - Feeling of Drive

    The car is very comfortable and smooth to drive. Very stable even at a high speed. Spacious and controlled.

    By abhimanyu mishraverified Verified Buyer
    On: Mar 09, 2019 | 50 Views
  • for 1.5D Titanium Plus MT

    Great Mileage and Power

    I have been driving this car from last 3 months and this car has excellent mileage and power as well as. 

    By nishit patel
    On: Mar 07, 2019 | 51 Views
  • View All Figo 2015-2019 Reviews
Ford Figo 2015-2019
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