• Login / Register

Dont touch it even if some is giving it free!!

Dont touch a BMW even with a barge pole!! I was shocked to find out the hard way that after paying to much money, I get an alleged brand new bmw 320d in march 2011, that has major water leakages and major manufacturing defects and issues such as a dsc pump error etc and the company and their dealership pass it off as a minor issues and say that thats what the warranty is for:). SHOCKING!!!  The story about the car not requiring to go to the service center for 15000k is all humburg!! Read ahead for a detailed note on this: Once an ardant fan of the BMWs, now I wish I hadnt touched it. I have had a BMW 320d highline for about 6 months now. BMW talks of being a company that prides it self on its premium quality and manufacturing excellence, I will proivde you hereunder a small example of its poor manufacturing quality and its even worse and uninterested aftersales service, which again they promise to be exceptional. Over a weekend a couple of months ago I discovered that my car has got leakages from the rubbers in between the passenger side door and the body frame and the back passenger side door and body frame.  I had seen water dripping from the passenger door frame earlier but had thought it was because the window might have been open of the car may have been washed but this last weekend the car was flooded.  If that wasnt enough, It also stated giving me Flat tyre monitor error and to top it all at their service center itself just when they claim they were going to return it to be me, it started giving a dsc error for which the BMW service managers now claim is a pump issue and the pump will need to be replaced and therefore will take time to come as its been ordered. Imagine all this in a spam of less that 5 months. Build quality---Ya Right! If this wasnt enough the service persons of BMW also just dont care. They didnt come to pick up the car  inspite of them being aware that the carpetting was soaked and the car couldnt be driven due to the ftm error. They didnt even revert inspite of assuring that they would until I called them and reminded them to fetch the car when I got told that they have a packed schedule and therefore would schedule it as and when they could and only on my insistance they came late that evening and took my car. Even after they took the car for repairs they didnt get back to me about the problems or the status of the car, till I once again called and spoke with their senior manager who cross checked and then someone called back. Thereafter again, they have been extremely calous about their approach and dont call call back or revert until and unless I call up and follow up. The car if you must is still in their workshop and they have already told me 3 times that they are sending the car but then discover a new problem in it.  If this was the service assurances of BMW then I really dont know what to say.  Where is the quality of manufacturing premium, top quality cars in all this? I see a car that is of extremely poor built and manufacturing quality and it seems to have been made without any attention to detail. Its all rubbish that BMW believes in making cars that add to ones driving pleasure without worrying about a thing. IF this is their superior/premium quality I think one would be much better off picking up something which is at half the price and will atleast not leak and neither will you need to deal with persons in their service department who are completely unconcerned and unmindful of their customers or the customers requirements. Inspite of all this they have the audacity to say that they will just repair it and give the car back to me. I would have thought that after seeing so many serious manufacturing issues in the car they would be readily willing to replace it and on asking them for that, the answer I got was, they cannot guarantee that the next car will not have issues. TALK ABOUT HAVING FAITH AND CONFIDENCE IN PREMIUM BUILD QUALITY...i think this statement says it all. I hoping to get a better response from the Company decided to directly write to them in germany and india. They are also not bothered at all about it and the first 2 mail exchanges made it amply clear that they didnt give a damn. This ongoing experience is turning out to be such a horrific experience with BMW and I do hope that they solve the issue but its already left such a bad taste that I wish I had never spent so much money or purchased this car in the first place and suggest strongly to others also not to.  Would never ever recommend a bmw to anyone. 

By nimay
On: Dec 02, 2011 | 20016 Views
  • 189 Likes
  • 23 Dislikes

Write your Comment on BMW 3 Series 2015-2019

9 comments
1
N
neville shroff
Mar 24, 2019 8:51:04 PM

I have been using BMW cars since the past seven years. The E90 has never given me a days trouble in all these years. The F30 does give some hiccups now and then. Besides the regular services sometime the wheel speed sensors give trouble which is very annoying. I am truly sorry about the experiences you have had. I would have taken it up with BMW and sent them a legal notice for replacement of car.

    Reply
    Write a Reply
    1
    p
    pawan
    Mar 8, 2016 12:42:10 AM

    Similar experience with services. The car is excellent but the service is pathetic

      Reply
      Write a Reply
      1
      a
      amit
      Nov 17, 2015 12:27:22 AM

      Thanks bhai

        Reply
        Write a Reply

        BMW 3 Series 2015-2019 User Reviews

        4.2/5
        Based on36 User reviews
        Write a Review and Win
        200 Paytm vouchers & an iPhone 7 every month!
        Iphone
        • All (36)
        • Mileage (14)
        • Performance (5)
        • Looks (20)
        • Comfort (15)
        • Engine (10)
        • Interior (11)
        • Power (9)
        • More ...
        • LATEST
        • HELPFUL
        • CRITICAL
        • Excellent

          It's a nice car in this price segment, I think that at this price all the features are justified and are very good.

          By kishan krishana
          On: Apr 19, 2019 | 30 Views
        • Mini Rocket

          This is the most powerful car I have ever driven. Beautiful interiors, good average around 13 Kmpl, perfect interiors features. It's sport mode drive insane, more powerfu...Read More

          By anshul
          On: Apr 05, 2019 | 92 Views
        • BMW 3 Series Refined Engine and Sharp Handling

          Two years back I was looking for a competitive vehicle against the likes of Mercedes Benz C Class and Audi A4 because I don't like both these brands. There were only two ...Read More

          By vikas
          On: Nov 20, 2018 | 85 Views
        • Best in Class BMW 320i.

          Best in class, BMW 320i gives smooth ride with comfortable seating space. Mileage is around 10kmpl. The look is still superior with respect to other cars. Superb car.

          By shashi bhushan kumar
          On: Mar 16, 2019 | 72 Views
        • BMW 3 Series Review

          BMW 3 series cars company are great. It's undoubtedly awesome work. This car is so beautiful and so powerful and I'm proud that it's makers are great and really talented....Read More

          By pushpendr nayak
          On: Mar 13, 2019 | 50 Views
        • BMW 3 Series

          BMW 3 Series is an excellent car, its speed and looks are amazing. The color red is incredible, its interior is luxurious and its exterior loos sporty.    

          By adarsh
          On: Feb 10, 2019 | 47 Views
        • for 330i M Sport

          BMW 3 series

          BMW 3 Series is the Good looking, comfortable car and beautiful interior design.

          By chandan
          On: Jan 01, 2019 | 54 Views
        • Registration Certificate Still Pending

          BMW Libra & BMW D India have failed to fulfil their commitments of getting BMW GT 3 series registered & issuing a Registration certificate. I purchased BMW 3 series GT fr...Read More

          By nikhar
          On: Jan 03, 2019 | 64 Views
        • View All 3 Series 2015-2019 Reviews
        BMW 3 Series 2015-2019
        This car model has expired

        Trending BMW Cars

        • Popular
        • Upcoming
        • BMW 2 Series
          BMW 2 Series
          Rs.32.0 Lakh*
          Expected Launch: Jun 10, 2021
        • BMW 8 Series
          BMW 8 Series
          Rs.85.0 Lakh*
          Expected Launch: Mar 25, 2020
        • BMW i3
          BMW i3
          Rs.1.0 Cr*
          Expected Launch: May 22, 2020
        ×
        Which is your city ?