By for Tata Tiago 2017-09-14 10:20:17.0
21 people found it helpful. 398 ViewsWrite Review
1 ⁄ 5
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I booked the xza model on 15 july 17 but till date ie 14 sept 17, 2 months since the booking, I am told that the car is coming question is when? secondly the dealers (first there was only one dealer but the second dealer too is I should
almost say the same as there is no response from him too) I keep getting told that the vehicle is coming soon or next week end I have tried the customer service and they kept telling me that they will get back to me and that to no response. you want me to review the car but I have still not received my car n how does one give a review. the tata motors dealership is so bad in GOA that no one wants to buy a TATA car and all because there is going to be no after sales service. Compared to the BRANDS you can hardly see a car on the roads of GOA , even when one wants to buy a they do not care . TATAS have such a good product but they are not bothered about sales in GOA when all the top brands are represented here, this is just not now but this has been going on for a log time and tata motors do not care because they are too big to even notice the difference in their sales not like the others. The renaults the marutis hyundias are making hay because the customers want after sales service ,I dont think think you will put this kind of review in here but I think the others too ought to know whats happening elsewhere. I all ready own one tiago xz model which I bought last year and booked one the xza model and they do not care for loyal customers like the the others who offer loyalty bonus in order to keep the customer from going elsewhere I dont know what else to say but this if published could possible wake up the sales the directors or even the managers. you people normally put only what the customer has to say after the car is bought what about those who have to go through so much of hassle even before and what will be the kind of service one will get on buying one inspite of so many people telling or warning you of the after sales service.I can only end on this note that this gets published so that those concerned become aware of the situation out here.

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