Skoda Rapid: Good car, painful service!

By for Skoda Rapid 2016-02-23 13:29:11.0
25 people found it helpful. 1285 ViewsWrite Review
2 ⁄ 5
  • Appearance
  • Performance
  • Comfort
  • Value For Money
  • Fuel Economy
  • Overall Satisfaction

Pros : Comfort, Space, looks

Cons : Pathetic Car service


I bought my Skoda Rapid Ambition 3 years ago, everything is adorable about the car, space and looks are good. Perhaps, little work on mileage would have been an added feather on the hat.

The driving experience is also fine. I have been on a self-drive long journey and must say the drive was fun and was as comfortable as it could get. The leg room is good and also, the boot space is large enough to accommodate stuff for long drives.

Coming to the point why I got to write this feedback.

I want the readers to know that the brand like Skoda doesn't care for customer satisfaction, especially when it comes to servicing the car. I take my car to Mahavir Skoda, Hyderabad (No option) and the service sucks the hell out. It can be as worse as much as it can get. I had my car serviced with Mahavir Skoda 4 times and each time they gave me harrowing experience. During my last paid service i.e. in the first week of February'16, they charged me close to 10K and did nothing. They billed me for windshield shampoo & water change, brake repair, oil change, water wash etc. In the evening, I went to take the delivery only to realize nothing was done, absolutely nothing! Even the car wash was not done properly. The seats were soiled and grease stains all around. Post that I had to take the car thrice to the service station to get the basics fixed. I reached a point, where I was contemplating to sell my car owing to such poor service. I was surrounded by a bunch of nonprofessionals who cared little for their consumers.

One of my colleagues changed his mind to buy Skoda Rapid, after seeing what happened to my car. If Skoda is reading this, it's the high time they should make note of it. 

Was this review useful to you? Yes 25   No 6
  • Don't miss out on the festive offers this December
Thanks For Voting
You have already recommended this review
Post a Comment
Your Name
Email Address
Mobile No
Comment
500 Characters Left
Indicator  Please Wait ...
Comments
 Comments Skoda Rapid

Skoda Rapid review scorecard

  • Over all
  • 6 Months
  • 3 Months
Positive
24
Negative
8
Neutral
5
Positive
19
Negative
4
Neutral
3
Positive
15
Negative
4
Neutral
2

Advertisement

More reviews on Skoda Rapid

  • SKODA RAPID DIESEL 1.5 AMBITION WITH ALLOYS
    By Saravana Kumar | 2016-11-20 21:15:45.0 | 111 Views

    HI, First of all i would like to say that SKODA RAPID DIESEL 1.5 AMBI...

  • About Skoda Rapid
    By Aditya Singh | 2016-11-17 15:13:03.0 | 89 Views

    Hi,Listeners this is Aditya Singh from howrah,west bengal,India.today ...

  • Amazing Car
    By Sumit Gundecha | 2016-11-15 15:20:13.0 | 48 Views

    PROS A well-built European car Better package than the Vento at ...

  • Rapid: a very stylish car that i own
    By Yadunandan R | 2016-11-09 12:06:07.0 | 67 Views

    just love this car makers. they have given the best specification whe...

  • Skoda rapid in excellent condition
    By Kartheek | 2016-10-29 00:11:16.0 | 106 Views

    Skoda rapid in excellent condition. It is a very good vehicle in terms...

location

Please tell us your city

It will help us serve you better content and best deals

eg. Mumbai, Gurgaon, Delhi
My Comparison