HONDA'S POOR CUSTOMER SERVICE
I purchased a Honda WR-V in the month of July 2018. The vehicle is running fine with occasional problems that the service center said they were unable to rectify. One of the MOST MAJOR ISSUE was with the navigation card. The vehicle was sent for a periodic service at the dealership. The navigation card was working fine till such time the vehicle reached the dealership and when it came back from the service, the navigation card starting showing an error. The same was pointed out to the dealership and they said they would look into the issue. Now, after repeated communications and emails in this regard, they have finally declared that they cannot do anything about the navigation card and it would be replaced ON COST basis even after the vehicle is UNDER WARRANTY and even after the issue was pointed out immediately after the periodic service. Honda is just not ready to rectify the issue and are blaming it squarely on the customer.
Honda WRV 2017-2020 user reviews
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- Honda Wrv - Value For MoneyWe have the honda wrv from almost 7 years now. it has run over 70000kms . we have had a very good experience with the car it still gives mileage above 18kmpl in summers(diesel) the power and torque output is also very good and maintenance cost is also lessRead More2
- Good EngineHalogen lamp rig yard. music player is updated Virgen regard total, very good build quality, next 7 sitter car in HondaRead More5 1
- Good Car For FamilyIt is a very good car. I have the diesel variant which gives very good mileage. Very powerful car and the features are also good. Excellent for long drives.Read More4
- Best Quality AssuranceWhite color sunroof cruise control with best mileage and no scratch. Overall, best in comfort with new tires and single head use.Read More1
- Power And Road PresenceIts 1500CC engine will never give you any type of reduction in power whether you are overtaking or making higher speed. It is a subcompact crossover. I think its definitely a good option to buy Honda WR-V.Read More1
- Nice CarNice car and fully comfortable and nice mileage I got-18kmpl on highway family car. Nice ground clearance and heavy body.Read More1 1
- Good But Can Be BetterThere is nothing for the rear passengers and literally nothing and not even a charging socket. Comfort, cabin space is great, and rest all are good.Read More
- WRV Experience After 11k Km Awesome CarAlmost 11k km driven WRV, in highways, it's so smooth and fantastic to drive. 5 people can sit comfortably. If smoothly driven almost 17-18kmph mileage it is giving. The music system is ok. The diesel version will have sufficient power. The worst thing is in a city like Bangalore this is only giving 10-12kmph. But comparing to Ecosport and Venue in WRV. You will have a comfortable interior space. The petrol engine is very smooth and less sound.Read More3 1
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