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HONDA'S POOR CUSTOMER SERVICE
HONDA'S POOR CUSTOMER SERVICE
I purchased a Honda WR-V in the month of July 2018. The vehicle is running fine with occasional problems that the service center said they were unable to rectify. One of the MOST MAJOR ISSUE was with the navigation card. The vehicle was sent for a periodic service at the dealership. The navigation card was working fine till such time the vehicle reached the dealership and when it came back from the service, the navigation card starting showing an error. The same was pointed out to the dealership and they said they would look into the issue. Now, after repeated communications and emails in this regard, they have finally declared that they cannot do anything about the navigation card and it would be replaced ON COST basis even after the vehicle is UNDER WARRANTY and even after the issue was pointed out immediately after the periodic service. Honda is just not ready to rectify the issue and are blaming it squarely on the customer.
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Honda WRV 2017-2020 User Reviews
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- Looks (110)
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Good Engine
Halogen lamp rig yard. music player is updated Virgen regard total, very good build quality, next 7 ...Read More
Good Car For Family
It is a very good car. I have the diesel variant which gives very good mileage. Very powerful car an...Read More
Best Quality Assurance
White color sunroof cruise control with best mileage and no scratch. Overall, best in comfort w...Read More
Power And Road Presence
Its 1500CC engine will never give you any type of reduction in power whether you are overtaking or m...Read More
Nice Car
Nice car and fully comfortable and nice mileage I got-18kmpl on highway family car. Nice ground clea...Read More
Good But Can Be Better
There is nothing for the rear passengers and literally nothing and not even a charging socket. ...Read More
WRV Experience After 11k Km Awesome Car
Almost 11k km driven WRV, in highways, it's so smooth and fantastic to drive. 5 people can sit comfo...Read More
Awesome Car
Overall good car with superb engine and power with performance is awesome.
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I think best way to deal with this is to file a consumer case.
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