HONDA'S POOR CUSTOMER SERVICE

Name: HONDA'S POOR CUSTOMER SERVICE
Item: Honda WRV 2017-2020
Rating: 1
Author: Sajal Gupta

I purchased a Honda WR-V in the month of July 2018. The vehicle is running fine with occasional problems that the service center said they were unable to rectify. One of the MOST MAJOR ISSUE was with the navigation card. The vehicle was sent for a periodic service at the dealership. The navigation card was working fine till such time the vehicle reached the dealership and when it came back from the service, the navigation card starting showing an error. The same was pointed out to the dealership and they said they would look into the issue. Now, after repeated communications and emails in this regard, they have finally declared that they cannot do anything about the navigation card and it would be replaced ON COST basis even after the vehicle is UNDER WARRANTY and even after the issue was pointed out immediately after the periodic service. Honda is just not ready to rectify the issue and are blaming it squarely on the customer.

By sajal gupta

On: Jul 01, 2019 | 250 Views

6 Likes
1 Dislikes

Honda WRV 2017-2020 User Reviews

4.3

Based on421 User reviews

All (421)
Mileage (143)
Performance (53)
Looks (110)
Comfort (129)
Engine (98)
Interior (57)
Power (66)
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Good Engine
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By sridhar nemmaniwar
On: Jul 11, 2021 | 70 Views
Good Car For Family
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By pratheesh d
On: Jun 18, 2020 | 74 Views
Best Quality Assurance
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By sanjiv
On: Jun 17, 2020 | 60 Views
Power And Road Presence
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By shiva vermaa
On: Jun 16, 2020 | 127 Views
Nice Car
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By dinesh chopra
On: Jun 10, 2020 | 58 Views
Good But Can Be Better
There is nothing for the rear passengers and literally nothing and not even a charging socket. ...Read More
By nihar subudhi
On: Jun 05, 2020 | 64 Views
WRV Experience After 11k Km Awesome Car
Almost 11k km driven WRV, in highways, it's so smooth and fantastic to drive. 5 people can sit comfo...Read More
By nipun
On: Jun 03, 2020 | 2570 Views
Awesome Car
Overall good car with superb engine and power with performance is awesome.
By kamal mittal
On: May 11, 2020 | 60 Views
View All WRV 2017-2020 Reviews