Download Mobile AppFeedbackAsk a Question
My Account
  • Language
  • Notifications
  • CitySelect City
Rating of Ford Aspire
  • 5
    45
  • 4
    19
  • 3
    2
  • 2
    0
  • 1
    3

Rate the Car

Your Rating is -1.0Edit
Help others by sharing your reviews
Write a Review

Horrible Customer Relation

for 1.2 Ti-VCT Ambiente

Look and Style: Excellent. Comfort: Very good. Pickup: Quite Ok. Mileage: Not good. Best Features: looks, style and comfort. Needs to improve: Mileage, pick up, customer relation and spare parts management Overall Experience: I got an accident on 1st of November evening and immediately took it to workshop (Kaikan Ford) on very next day morning. From the workshop, they said as the car is new so they don't have all the spare parts, so it will take 3 days to get them. So, till 12th the spare parts didn't arrive I had lodged a complaint to Ford India. Ford India's Customer relation person took my case and promised to update me from time to time which she never did. Just when dealership on 17th afternoon, received the spare parts then she called to say it will reach in the evening whereas the matter of fact the parts actually had reached the workshop. Then on 18th, I received the car and the workshop guys honestly told me that one part is still missing and they have fixed the accident affected part till the time the part arrive so that I can use the car till that time. After thatexecutive called next day that if I am happy with the dealer's repair work, without knowing that still they are waiting for a part from Ford India. When I told her that she promised to look after the matter and again vanished. Till date no reply for my emails, not even a call to update me when the part will arrive. If I call they say trying their best without giving a concrete answer. It's been 25 days since I took the car to Ford workshop. Please think twice before purchasing a Ford Product. Very sorry to say that too many incompetent people they have employed.

s
supratip Ghosh
On: Nov 26, 2015 | 22562 Views
  • 190 Likes
  • 52 Dislikes

0 comment

W

Other Aspire Reviews

  • for 1.5 TDCi Titanium

    Ford Figo Aspire- Finally on Roads

    Look and Style: Looks are best in the segment. Comfort: Ok. Pickup: Nice throttle response. Mileage: Excellent, it gives 21 kmpl. Best Features: Air bags in the base ... Read More

    p
    prithu
    On: Sep 02, 2015 | 68424 Views
  • for 1.5 TDCi Titanium Plus

    My 9 Months Journey With Ford Figo Aspire

    I am driving Ford Figo Aspire Titanium Plus, Diesel Variant for almost 9 months now and completed 16000 Kilometers. So following is my review after using 9 months. Lets ... Read More

    S
    Santosh Manapragada
    On: Aug 10, 2016 | 17171 Views
  • for 1.5 TDCi Trend

    Figo Aspire: Best in class Car

    Look and Style: Its look is best in the segment, give a premium class feel on the road as well as interior of car is best in class. Very stylish music system is provided... Read More

    A
    Akshat Bhargava
    On: Nov 19, 2015 | 52752 Views
  • for 1.2 Ti-VCT Titanium Plus

    Air bag not working

    My complains is about Manufacturing defect  Engineering fault (Airbag was not opened during accident).   Few months back I was driving my new Ford figo Aspire titanium ... Read More

    d
    dharmendar
    On: Oct 06, 2016 | 9241 Views
  • for 1.2 Ti-VCT Trend

    Overall value for Money but...

    I am vilas wagh from Navi Mumbai and have been a ford fan for quiet some time. My first car was a ford figo diesel model which I loved a lot. I sold that car and in July ... Read More

    V
    Vilas Wagh
    On: Jul 12, 2016 | 8410 Views

Ford Aspire Further Research

User Reviews on Aspire Alternatives

*Ex-showroom price in New Delhi

Trending Ford Cars

  • Popular
×
Which is your city ?