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Feature or bug in music system

for 1.5 Petrol Titanium BSIV

I have recently encountered an issue in Ford Ecosport where the volume of the media center (music system) goes down to zero while using it along with navigation and then comes back to normal. When contacted dealer Shivalik Ford, Pune they took more than 7 days to reproduce the issue and after that, they come up saying its a feature. The same explanation was given by Ford as well over mail. But when I asked for its details in user manual Ford is unable to provide that. None of the user manuals in Ford mentioned about this feature which is a bit strange. A big Company like FORD will definitely work on paperwork if they are introducing some new feature. Neither the dealer is aware of this feature nor its mentioned in the user manual. How come a customer should believe if it is really a feature or some bug in the system

By shreyansh vora
On: Aug 13, 2019 | 132 Views
  • 0 Likes
  • 5 Dislikes

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  • Budget SUV.

    I was looking for a budget car. Had shortlisted a few. Finally bought the Ecosport. Ford promises a good mileage and affordable service cost. And they do deliver on that ...Read More

    By mansing
    On: Feb 12, 2020 | 3081 Views
  • Pleasurable Experience

    The most pleasurable experience I ever had with a car. Totally value for money car. Been 6 years since I am driving this car.

    By user
    On: Feb 11, 2020 | 67 Views
  • Best Ever Choice.

    The perfect car used 80000 km with 0 costs only service cost and that is also cheaper than the other.

    By prashant yadav
    On: Feb 08, 2020 | 60 Views
  • Best Car

    Best car, I love to drive Ecosport. I love all its features.

    By user
    On: Feb 19, 2020 | 34 Views
  • Good Car

    The car is very good, with all the amazing features and performance.

    By vedansh kumawat
    On: Feb 14, 2020 | 37 Views
  • Nice Car

    I have purchased Ecosport in 2018 Trend plus variant. It is just like a lion when you accelerate it you can't imagine, I was going to Gorakhpur and it reaches 180 kmph ve...Read More

    By aseem pandey
    On: Feb 19, 2020 | 265 Views
  • Best Car

    Ecosport is the best car with good comfort, mileage, features, and performance are great. It has a good boot space. It's all variants are best.

    By shivam semwal
    On: Feb 17, 2020 | 26 Views
  • Great Car

    Ford Ecosport looks great, comfortable, with safety. It is full of features.

    By vivid borok kalai debbarma
    On: Feb 17, 2020 | 39 Views
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