I purchased Cruze in Oct 2011. What they project and what is actual has much difference. I am a smooth driver which drives maximum time in local.
I found smooth running in 5 years but in Aug 2016 62000 Km I gave it for servicing in Shiva Motors Ghaziabad and they replace my timing chain Clutch oil gear oil etc etc cost of service 52000 then after 2 days i found Milometer not showing and dicky is not opening without key i think in dicky there must be some setting fault and bulb of milometer may be fuse so i will do in time.
In Oct last I went to service station and asked about these two problemss for milometer representative told me full dashboard meter will be replaced and its cost 12000 approx for dicky he said min lock will replace its cost is 8000 and if thereafter any problem some Unit will be replaced it's cost 36000 and these three parts need to replace for smooth running..
I asked I am also feeling tightness is gear shifting he said need to overhaul clutch minimum cost 40000 if flywheel required 80000 and the company is saying low maintenance car.
Min 200000 Required even my smooth driving already maintained 800 then wagon R then Hyundai Accent having one more Honda Amaze. No extra expenses but to maintain this car you have to be like keeping an elephant or what I feel in Chevrolet there is one system like you admit your patient in big hospital they will keep them in ICU then Vandillator then Heart problem then dialysis then endoscopy all day by day treatment after finising mediclaim limit deathbody to family member.
In my opinion either maintenance cost of the vehicle is really costly or their Service centers are not genuine. Due to this I think this car is not WORTHWHILE ITS MY OPINION.
One more thing I found in their service station in 30 years of Using the car and I used ambassador to Cruze I tried 3 Workshops one in Vasant Kunj One in Dilshad Garden and Shiva Motors there after sale service is IIIrd class. No proper service no proper working no proper cleaning and in the first year I filed complaints to some higher level also but found stereo type reply we will be careful in future. No after effect no followup after one call file close.
Even I gave this car in Globus Sahadra for denting painting and after 3-4 month paint gets swallow, I went in the body shop and complained I got a message sir insurance wale ho na agla claim ayega to usme cover kar denge.. then I never went their.
So I feel in nutshell it's a costly car with high maintenance cost which a normal person cannot afford and being their workshops are in the hand of poor quality people customer have to pay for this also. I never spent this much amount in my other 5 Cars in total that much I need to pay for this service So PLEASE THINK TWICE BEFORE BUYING CHEVORLET CRUZE
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