Q: Why should I choose CarDekho services?

There are several reasons to choose CarDekho services: 1. Hassle-free experience : We aim to provide a seamless and convenient car ownership and maintenance experience. 2. Data Privacy : We prioritize the security and privacy of your information, ensuring it is handled with the utmost care. 3. Fair Price : Our services are competitively priced, offering you value for your money. 4. Doorstep Services : Enjoy the convenience of doorstep services with a single click.

Question 1

What are the different CarDekho services available?

Accepted Answer

CarDekho provides a diverse range of services: Challan Check & Pay, Car Service History, RTO Records service, Connected Cars for safety, doorstep Car Servicing, Car Health Check , Roadside Assistance and more for expert evaluation. Enjoy a seamless car care journey with us.

Question 2

Why should I choose CarDekho services?

Accepted Answer

There are several reasons to choose CarDekho services:

1. Hassle-free experience: We aim to provide a seamless and convenient car ownership and maintenance experience.
2. Data Privacy: We prioritize the security and privacy of your information, ensuring it is handled with the utmost care.
3. Fair Price: Our services are competitively priced, offering you value for your money.
4. Doorstep Services: Enjoy the convenience of doorstep services with a single click.

Question 3

Does CarDekho fulfill these services?

Accepted Answer

Yes, CarDekho directly fulfills some of the services, while others are carried out by our partner vendors. We work closely with trusted partners to ensure that all services meet our high standards of quality and customer satisfaction.

Question 4

Can I receive updates/reminders for my car service?

Accepted Answer

Absolutely! At CarDekho, we understand the importance of timely car service reminders and updates. We provide notifications for all significant milestones related to your service, including successful booking, cancellation, and completion. This way, you can stay informed and up-to-date throughout the entire process.

Question 5

How can I cancel a CarDekho service?

Accepted Answer

To cancel a CarDekho service, follow these steps:

1. Go to the "My Orders" section on our platform.
2. Locate the specific order that you wish to cancel.
3. Click on the order to access the order details page.
4. Look for the option to "cancel order." This option will be available as long as the status of the service reads "In progress."
5. Click on the "cancel order" option to initiate the cancellation process.

Please note that the availability of the cancel option may vary depending on the specific service you have booked.

Question 6

Will I get a refund if I cancel my CarDekho Service?

Accepted Answer

Yes, if you cancel your CarDekho service, any applicable refund will be automatically credited back to the original payment source. We strive to process refunds promptly and efficiently. However, please note that the refund policy may vary depending on the specific service and its terms and conditions. Our customer support team will be available to assist you with any refund-related queries or concerns.

Question 7

Can I track the status of my service request?

Accepted Answer

We provide a tracking feature that allows you to monitor the status of your service request. To track the progress of your order, simply follow these steps:

1. Log in to your CarDekho account.
2. Navigate to the "My Orders" section.
3. Locate the specific order you want to track.
4. Click on the order to access the order details page.
5. On this page, you will find information about the progress and status of your order, keeping you informed throughout the entire process.

Car Wash

Platinum Car Wash

Wax Polish

3M Ceramic Coating

CarDekho Promise

Privacy

Support

Instant service

Fair Price

What is Car Wash?

Please Note

About the Process

1. Select your service

2. Enter your car details

3. Book your service

4. Pay online and enjoy the service

Review & Rating

1 rating and review

Newly Launched! Car Services

Challan Check

Car Service History

Periodic Maintenance Service

Comprehensive Vehicle Check

Bosch Car Spa

Doorstep Car Servicing

RTO Records Service

Car Health Checkup

CarDekho Connected Cars (OBD) Subscription

CarDekho Connected Cars Subscription (with Smart Ignition)

TyrePro Online

Luxury Care

Platinum Wash

Frequently Asked questions