AVOID, AVOID AVOID!!!

By for Skoda Rapid 2011-2013 from xyz 2012-02-19 00:43:29.0
37 people found it helpful. 7691 ViewsWrite Review
1 ⁄ 5
  • Appearance
  • Performance
  • Comfort
  • Value For Money
  • Fuel Economy
  • Overall Satisfaction

Pros : tried and tested volkswagen engine

Cons : skoda after sales service


Look and StylE FRONT FABIA LOOKS AND SIDE AND REAR VENTO LOOKS, LACKS ORIGINALITY Comfort YOU WONT BE COMFORTABLE ONCE YOU FACE HORRIBLE SKODA SALES EXECUTIVES Pickup AS ITS A VENTO ENGINE SO PICK UP IS GREAT FROM 3RD GEAR.  Mileage MIGHT BE A LITTLE BIT BETTER THAN VENTO AS THE WEIGHT OF THE CAR IS BIT LESS Best Features COPIED FROM VENTO. IF U LIKE VENTO U WILL LIKE RAPID. Needs to improve AFTER SALES SERVICE, DONT COPY DESIGNS WORK ON YOUR OWN SKODA Overall Experience DISAPPOINTED. CANCELLED BOOKING. IRRESPONSIBLE STAFF. VERY RUDE BEHAVIOUR. 

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  • gaurav |19 Feb,2012 03:41:46 PM

    thanks a lot.....i was very much interested in this car before reading your review.......definately after sale service is as much important as buying a good car.....thanks a lot....

    RAHUL |19 Feb,2012 08:13:16 PM

    good decision. btw vento is available at old price and after a bargain they might give you free insurance so the cost of rapid top model and vento will be the same. you may consider this option.

  • Shiv Kumar Garg |23 Feb,2012 07:39:37 AM

    Yes, Skoda should give at least 3-6 months training to its staff about how to deal with customers. I recommend that the koda should not only improve its Post Sale service but also Pre-Sale Service. I booked Skoda Rapid (Elegence) Diesel on 24th November, 2011, But till date I haven't got delivery. Skoda needs drastic change in the attitude of its employees and Pre and Post sales Service.

  • Anant |23 Feb,2012 04:34:43 PM

    I feel that this review is a bit biased and a little uninformed and not comprehensive to say the least... Skoda after-sales is a bit like old fables which are hard to forget... Most people carry on with the same momentum of negativity which was inspired about 5-10 years ago when skoda presence was at its infancy... Yes it was aweful some time back and no it wont be as good as Maruti... But I can tell you... I booked my rapid recently and I was received courteously and my over exhuberant enthusiasm was addressed patiently... The staff was effective and accomodating and I have been receiving regular feedback on various things such as finance options etc pre-delivery formalities et al... So I would recommend buyers to experience it all first hand before judging!

    rahul |28 Feb,2012 10:29:29 PM

    @anant review is not at all biased. myself and shiv kumar had shared our own experience. on the contrary i think you are biased cos you have purchased this car. there is enough space on the internet where you can demonstrate how well informed you are and we so uninformed and give your own comprehensive review. also i think you failed to observe that we both were disappointed by skoda sales staff while buying a rapid, which you know is recently launched so there is no question that negativity is inspired about 5 or 10 years ago. your case might be an exception. yes i was attracted to rapid because middle variant was not available in vento and i wanted a car with abs. i booked skoda because i could have saved over 1 lac. rupees if i would have baught ambition model over vento highline. SKODA PRE AND POST SALES WAS BAD, IS BAD AND THERE IS NO HOPE THAT IT WILL EVER IMPROVE!

  • RAHUL |28 Feb,2012 10:46:07 PM

    @anant : this review is not at all biased what myself and shiv kumar have shared is what we have experienced. there is a lot of space on the internet where you can demonstrate how well informed you are and all others just dont know anything about cars and give your so called comprehensive review. the reason why i was tempted to buy rapid was that in vento there is no middle variant and if i buy rapid ambition model over vento highline i could save over one lac. rupees. (not going in detail about vw ownership stake in skoda and how both cars are identical) you also failed to notice that we had unpleasant experience while buying rapid, which you very well know is recently launched hence there is no question of negativity inspired about 5-10 years ago. SKODA PRE AND POST SALES WAS BAD, IS BAD AND THERE IS NO HOPE THAT IT WILL EVER IMPROVE!

    Anant |29 Feb,2012 02:54:08 PM

    @ Rahul.. My intention was not to condescend you.. However, I would stand by what I said as according to me your only grief was related to after and pre sales service... Would hardly think it is fair to give it 1/5 on every count including appearance, comfort, average etc. No I am not biased cause I booked the car.. I would personally never book a car unless I was content with the service I receive (am rather arrogant that way). Just so that we may have some perspective, where did you book your car from... Skoda is very inconsistent with service quality across different dealerships..

    rahul |29 Feb,2012 07:38:15 PM

    @ anant : i would also stand by what i have said. i too had ignored pre and post sales service and booked this car just for price advantage. many ppl have warned me about horrible skoda stories but like you i ignored cos i thought that it wont matter much. but imagine when a sales person tells you that he had obliged you by accepting your booking for car and no guarantee about delivery date. before booking the car they talked very nicely but whole behavior changed as the expected delivery date neared. i got my booking amount back nearly after one month from cancelling it. that too after making various calls to various persons. while at the time of booking they told that on cancelling the booking we refund the money in around 4 days. i gave 1/5 on every count because there is no feature of negative markings. skoda dealer from where you bought the car might be a good one but in general skoda dealers everywhere in India are pathetic. just search the net and you will find lots and lots of after sales service (a.s.s.) complaints about skoda dealers. i was knowing this before booking rapid but as i said i too had ignored a.s.s. cos i thought it hardly mattered. i too was skoda octavia fan before. but now i will never ever buy a skoda product.

  • karan |02 Mar,2012 10:17:47 AM

    well......friends, being a little harsh, u cant compare the car performance with the performance of sales executives. even i faced the same situation with skoda staff. but when it comes to the performance of skoda rapid, boss u can buy this car with close eyes. great comfort... outstanding power(which u can feel at the time of overtaking)...good mileage... and most important.. when u drive your rapid on road.... all the eyes staring at your rapid makes you feel more than happy... p.s. to skoda ppl.. improve the quality of your staff which is reducing your sales

    rahul |04 Mar,2012 11:30:25 AM

    @ karan : even fiat cars are good but see the market of fiat cars thats also because of there horrible a.s.s. history they are still strugaling to clean the image. and ironically swift diesel have a huge demand which has fiat engine. and the reason is maruti's excellent image. so image plays a vital role in Indian market than performance. people think thousand times before buying a fiat car although there are fiat fans and they wont agree but i am talking in general. i too like fiat but i wont buy because of above reasons. i have learnt a lesson from skoda itself if pre and post sales service is poor people wont prefer to buy the car. and as you must be knowing it has the same vento engine, interior and side and rear looks so performance and upto some extent looks has to be good. so if you are impressed by the performance the reason is it has vento engine under the hood. i would like to give you and @ anant an example if a thief is caught. he should be punished for his deeds and we should not consider that he is good looking or he is so powerful so lets forgive him. character matters the most. so if your a.s.s. is poor performance would hardly make a difference and such cars should be avoided. rapid might be good cos it is copied from vento but once you face the irresponsible staff of skoda you too wont prefer this car. and why should anyone take huge risk if unfortunately someone faces trouble with his new rapid for sure these dealer wont entertain him. so i would say that what i have posted is my view. if you want peace of mind better stay away from skoda. you might be right on road all eyes staring at rapid cos they might be confused is it fabia or vento or hybrid?

    karan |25 Mar,2012 09:18:30 AM

    @rahul..lol....it seems that skoda ppl has done enough to deteriorate ur mind...well, u myt nt b wrong but 1ce again if we talk abt the performance thn it can be realize if u drive any maruti or vw car and thn go 4 rapid.... moreover, if this car z presented by some honda executive dn it may hav difference opinion... and after all itz perception..good luck :)

    rahul |27 Mar,2012 12:06:07 AM

    @ karan : buddy m again repeating rapid has a same vw engine. so performance has to be good. but when u r buying a car u have to consider overall package. what if someone face a technical problem with a brand new car?? its a machine afterall. do u think this skoda guys will listen to you??

    drnordenlepcha |17 Apr,2012 11:30:43 PM

    mr rahul..it seem you really have it from skoda..i just booked top end diesel on march 31st..the dealer gave me the waiting of 2 months.but fortunately..i recieved vechile within 3 wks.i had inquire about its price directly to skoda india ..coz i wasnt happy about the price the dealer has given me..they were very concerned and i recieve all the necessary information from head office.the dealer had a very tough time until i withdrew my complaint.i went to their dock..i went to their workshop and checked everything...and after sales and service is quite good.its very contradictory that u have booked ur vechile last november and till date u have not recieved it.that doesnot make any sense to me.u r coustomer and you have every right to be wrong in expressing your opinion..i hope skoda is here not only to sell their product...they have to make their product available also na..which dealer u r dealing with?

    Shaan |24 May,2012 05:00:58 PM

    Thats very true. Even if the staff is pathetic. I am still proud to be Skoda Rapid Owner. As the car is excellent in performance

  • sanjay |08 Mar,2012 05:44:58 PM

    someone saying that fuel efficiency is 1star rating for rapid itself proves he has been paid to say so........no further review required from him...thanx

    rahul |09 Mar,2012 01:23:26 AM

    someone seems to be a skoda sales person here .... and its obvious he haven't read the previous replies. post ur own review and dont be a judge of other's review you a s @#$% l e !

  • amit |09 Mar,2012 06:02:28 PM

    Though I am planning to buy rapid. But disappointed. Thats why i changed my mind. Rapid is giving petting things at high price. Even then Skoda is not interested in selling products. TATA I think is more ahead forget after sale service thats the petty Indian mind set. But before sales service selling is important. Which skoda is not good. I am from Abohar, Punjab. There is no skoda show room. Nearest is BAthinda. 77 km from abohar. They say if you are local then we can give you test drive else sorry. Take TATA's case It has showroom in Ludhiana 220 km from abohar. Two times they brought manza for test drive without any commitment or strain on their mind. Other hand rapid seller says you have to take decision i take rapid to you for test drive... such a fucking jerk.

    rahul |10 Mar,2012 12:31:26 AM

    hi amit good decision that you dropped the idea of buying skoda cars. they really dont care about customers. but amit dont neglect pre and post sales service they are crucial too pls. dont ignore that.

  • murali |29 Mar,2012 06:47:16 PM

    They have to improve sales & service, but car Skoda Rapid is very excellent.Hope they will improve service.This car is car.Don't miss it.

  • rahul |31 Mar,2012 12:24:15 PM

    no matter how good the car is after all its a machine. so if a.s.s. is bad its be-car. and in case of skoda its not even bad its worst.

  • drnordenlepcha |17 Apr,2012 11:32:31 PM

    mr rahul..it seem you really have it from skoda..i just booked top end diesel on march 31st..the dealer gave me the waiting of 2 months.but fortunately..i recieved vechile within 3 wks.i had inquire about its price directly to skoda india ..coz i wasnt happy about the price the dealer has given me..they were very concerned and i recieve all the necessary information from head office.the dealer had a very tough time until i withdrew my complaint.i went to their dock..i went to their workshop and checked everything...and after sales and service is quite good.its very contradictory that u have booked ur vechile last november and till date u have not recieved it.that doesnot make any sense to me.u r coustomer and you have every right to be wrong in expressing your opinion..i hope skoda is here not only to sell their product...they have to make their product available also na..which dealer u r dealing with?

  • drnordenlepcha |17 Apr,2012 11:35:00 PM

    mr rahul..it seem you really have it from skoda..i just booked top end diesel on march 31st..the dealer gave me the waiting of 2 months.but fortunately..i recieved vechile within 3 wks.i had inquire about its price directly to skoda india ..coz i wasnt happy about the price the dealer has given me..they were very concerned and i recieve all the necessary information from head office.the dealer had a very tough time until i withdrew my complaint.i went to their dock..i went to their workshop and checked everything...and after sales and service is quite good.its very contradictory that u have booked ur vechile last november and till date u have not recieved it.that doesnot make any sense to me.u r coustomer and you have every right to be wrong in expressing your opinion..i hope skoda is here not only to sell their product...they have to make their product available also na..which dealer u r dealing with?

  • drnordenlepcha |17 Apr,2012 11:36:43 PM

    mr rahul..it seem you really have it from skoda..i just booked top end diesel on march 31st..the dealer gave me the waiting of 2 months.but fortunately..i recieved vechile within 3 wks.i had inquire about its price directly to skoda india ..coz i wasnt happy about the price the dealer has given me..they were very concerned and i recieve all the necessary information from head office.the dealer had a very tough time until i withdrew my complaint.i went to their dock..i went to their workshop and checked everything...and after sales and service is quite good.its very contradictory that u have booked ur vechile last november and till date u have not recieved it.that doesnot make any sense to me.u r coustomer and you have every right to be wrong in expressing your opinion..i hope skoda is here not only to sell their product...they have to make their product available also na..which dealer u r dealing with?

    rahul |20 Apr,2012 12:43:24 AM

    congratulations for ur new car. i have long ago cancelled my booking. although i had a tough time getting my booking amount back but i received it. i immediately bought vento after cancelling the booking.

  • murali |18 Apr,2012 10:34:03 PM

    I have seen yr comments , surprasied.Any way I bought Rapid 3 months before, It's really excelent, marvalus.Over look may be less ( not eye catching ). but purformance superub.Don't miss it.

    RAHUL |20 Apr,2012 12:47:47 AM

    @ murali : sir i have already bought vento in january end. and congratulations for ur new car.

  • dr norden lepcha |20 Apr,2012 04:32:01 PM

    hi rahul....congragulation to you too for your new vento...both has same enzine and configuration.its after sale and service is far better than skoda.even i didnt have nice experience with my dealer...lets see what comes next....anyway happy driving..and regards..

    rahul |20 Apr,2012 10:26:29 PM

    @dr narden lepcha : thank you. yes after sales and service of vw is just too good. there was hardly four days time gap between the day i booked the car and the day i got the delivery but they were regularly giving me the updates about my car and the day prior to delivery they called up saying the car is ready for delivery and i can take the delivery of the car anytime. also after sales i got around 10 calls from various executives inquiring whether the car was running properly and whether all documents are delivered to you. so i am quite satisfied with the pre and post sales service. and not to mention the car is just too good. i hope your car runs trouble free so you dont have to face the dealer.... happy driving..

  • murali |26 Apr,2012 11:18:27 PM

    I personaly feel, Skoda - Rapid is very excelent car. don't miss it.Mr. Rahul, thanks for your congratulation and same for you.

  • dilshad |13 May,2012 10:48:40 AM

    i used scoda for 7 years.i liked the cars perfomance but not the staff.i want to buy again scoda.but i am afraid of staffs behavior.they r the first persons responsible for scodas bad resale value.i am frm kerala.here marikar agency is dealing.pls change the dealers.for example if v go for small complaints they will bias us and try to charge more by intead of repairing they like to replace.this makes the customer feel its maintaince is too high.if v go with same complaits to local workshop there v will come to know how cruel is scoda peoples

  • jayakumar |14 May,2012 09:35:20 AM

    I am not too sure of the car at present. I drive a maruti Dzire presently and am happy with it because in the trade off between performance( including very essential features)and affordable cost it is still the best. Iwas looking at skoda since my son has been looking to buy one. I test drove one and found it GOOD. Iagree that after sale service and attitude of Dealer and employees are also important factors influencing the final decision to buy. After going through the above comments I felt that it has been a bit harsh on a good car to have received such a poor review.

    rahul |23 May,2012 04:42:02 PM

    mr. jayakumar i would only like to say that better safe than sorry...

  • Amardeep |08 Jun,2012 09:25:59 PM

    I have just bought Rapid and my exp with the staff has been excellent! Got the delivery in just one day...no waiting and staff was really very courteous. Moreover its an excellent car with superb features.Pickup is the best in class!

    Vijay |10 Aug,2012 12:48:30 PM

    I have bought this car (Ambition tdi) in March'12..They delivered in 15 days.The Car is excellent.It gives me a good mileage of 18 kmpl & i have no complaint regarding wheel balancing..I'm totally satisfied

    satbir |18 Aug,2012 07:44:10 PM

    Hi Everyone... I am planning to buy Skoda Rapid after much research...have been driving i10 for last 3 years...Not much happy with build quality, ground clearance etc. so don't want to go for Verna Fluidic, which is also costly at the same time...Request genuine Skoda users to advise. going by above comments Vento makes sense but quite obvious it would be costly over Rapid...Pls guide

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