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Terrible After Sale Service.

Terrible After Sale Service.

I have given my Kia Seltos vehicle for repairs and service in Gatchibowli service center, Hyderabad on 20th October 2020. They delivered the vehicle after 10 days with partial work done. I didn't accept the vehicle and send back for a complete job. Even after 25 days, the vehicle is not delivered back to us nor I got any communication from the service center. There is absolutely no responsibility or no commitment to the customer's care from the Kia service center. After-sales service is so bad and I regret buying the top-end model of 7 DTC cost Me more than 20 lakhs. But the service is so bad even after 25 days of no communication from them. I have given them an offer of please take back my vehicle and give me whatever money they can give. I regret buying the Kia Seltos with my hard-earned money.

By raju d v
On: Nov 15, 2020 | 5216 Views
  • 49 Likes
  • 7 Dislikes

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4 comments
1
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as ss
Nov 24, 2020 8:20:22 PM

After booking of this car delivery is too much last, no staff response, wrong commitment, and service is very very bad

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    amit
    Nov 21, 2020 2:42:31 PM

    Thank you sir for letting people know about poor service and response from company as well. I was about to book HTC D Plus but after reading your feedback I am going to reconsider KIA.

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      raje vinod
      Nov 20, 2020 7:03:38 PM

      Yes Kia is very poor in customer service

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        Kia Seltos User Reviews

        4.6/5
        Based on1945 User reviews
        • All (1945)
        • Mileage (231)
        • Performance (219)
        • Looks (625)
        • Comfort (451)
        • Engine (261)
        • Interior (324)
        • Power (178)
        • More ...
        • LATEST
        • HELPFUL
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        • CRITICAL
        • Not Good As Expected.

          Bad experience. suspension and audio are not good. Sound insulation is the worst. Hard to drive. During delivery of the car, the car is not in good wash and clean. The so...Read More

          By eknath
          On: Nov 25, 2020 | 1712 Views
        • Bad Performance And Customer Service.

          We have bought Kia Seltos in March starting so there was an error showing some tire pressure problem in one of the tires. We asked the showroom people to see to it. They ...Read More

          By ayushi yadav
          On: Nov 25, 2020 | 1562 Views
        • Very much satisfied with the car.

          I have HTK+ Diesel MT - In the city, I am getting mileage 17-18 in the city, and19-20.5 on the highway. I am very much satisfied with the car.

          By rohit dhande
          On: Nov 24, 2020 | 102 Views
        • Satisfying Experience.

          Hardly one month of driving. So far it has been a satisfying experience, shall be getting it back after the first service today.

          By manish pande
          On: Nov 23, 2020 | 81 Views
        • Really Bad Experience With Kia

          Really bad experience with Kia car, service cot Is too expensive recently rat-bite my car fuel pipe, I sent the vehicle for the service center, I shocked well I see the b...Read More

          By santhosh
          On: Nov 22, 2020 | 2431 Views
        • Worst After-sale Service In Indian Car Market.

          Worst after-sale service in the Indian car market.  Worst after-sale service in the Indian car market.Worst after-sale service in the Indian car market.

          By rajdip
          On: Nov 20, 2020 | 54 Views
        • Terrible After Sale Service.

          I have given my Kia Seltos vehicle for repairs and service in Gatchibowli service center, Hyderabad on 20th October 2020. They delivered the vehicle after 10 days with pa...Read More

          By raju d v
          On: Nov 15, 2020 | 5216 Views
        • It's A Beast.

          Love this car a lot and amazed by its suspension setup and comfort and styling compared to Creta, Looking for a car at 20L I suggest you this car.

          By sricheran
          On: Nov 15, 2020 | 81 Views
        • View All Seltos Reviews
        Kia Seltos
        1945 reviews
        Rs. 9.89 - 17.34 Lakh*
        *Ex-showroom Price in New Delhi
        View Latest Offers

        Compare Variants of Kia Seltos

        • Diesel
        • Petrol
        Seltos HTE DCurrently Viewing
        Rs.10,34,000*EMI: Rs. 24,156
        20.8 kmplManual
        • Seltos HTK DCurrently Viewing
          Rs.11,69,000*EMI: Rs. 27,121
          20.8 kmplManual
        • Seltos HTK Plus DCurrently Viewing
          Rs.12,69,000*EMI: Rs. 29,346
          20.8 kmplManual
        • Seltos HTK Plus AT DCurrently Viewing
          Rs.13,69,000*EMI: Rs. 31,550
          17.8 kmplAutomatic
        • Seltos HTX DCurrently Viewing
          Rs.14,44,000*EMI: Rs. 33,152
          20.8 kmplManual
        • Rs.14,85,000*EMI: Rs. 33,403
          20.8 kmplManual
        • Seltos HTX Plus DCurrently Viewing
          Rs.15,49,000*EMI: Rs. 35,478
          20.8 kmplManual
        • Seltos HTX Plus AT DCurrently Viewing
          Rs.16,49,000*EMI: Rs. 37,682
          17.8 kmplAutomatic
        • Seltos GTX Plus AT DCurrently Viewing
          Rs.17,34,000*EMI: Rs. 39,559
          17.8 kmplAutomatic
        • Seltos HTE GCurrently Viewing
          Rs.9,89,000*EMI: Rs. 21,940
          16.8 kmplManual
        • Seltos HTK GCurrently Viewing
          Rs.10,49,000*EMI: Rs. 23,921
          16.8 kmplManual
        • Seltos HTK Plus GCurrently Viewing
          Rs.11,59,000*EMI: Rs. 26,312
          16.8 kmplManual
        • Seltos HTX GCurrently Viewing
          Rs.13,34,000*EMI: Rs. 30,025
          16.8 kmplManual
        • Rs.13,75,000*EMI: Rs. 30,158
          16.8 kmplManual
        • Seltos HTX IVT GCurrently Viewing
          Rs.14,34,000*EMI: Rs. 32,197
          16.8 kmplAutomatic
        • Rs.14,75,000*EMI: Rs. 32,345
          16.8 kmplAutomatic
        • Seltos GTXCurrently Viewing
          Rs.15,54,000*EMI: Rs. 34,787
          16.1 kmplManual
        • Seltos GTX PlusCurrently Viewing
          Rs.16,39,000*EMI: Rs. 36,640
          16.1 kmplManual
        • Seltos GTX Plus DCTCurrently Viewing
          Rs.17,29,000*EMI: Rs. 38,571
          16.8 kmplAutomatic

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        *Ex-showroom price in New Delhi

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