volkswagen is the worst car company in india in terms of sales and after sales service

Pls. provide me concern senior persons contact nos or email id as I would like to lodge a complaint against the dealer -Vidyut Motors. I have booked a car in April with a promise that I should get my Polo Highend in max 1.5 month. Surprisingly so far there is no response from them. I am fade up with their attitude as twice I have to give declaration to my Bank that car delivery is late. My loan will get cancel if it gets delay further

Very much true - for I myself am going thru it now. It's been 3 months since I booked my Vento HL Petrol and the dealer tells me (VW bars outgoing calls from their phones!!) that it will take another 3 months. When I booked VW Vento Petrol, they (VW Downtown, Magrath Road, Bangalore - Elite Motors Pvt Ltd) told the waiting period will be little less than 3 months. But they refuse to write anything in the application form to indicate the waiting period. They left it blank despite my request. They say it is their practice. That's the way they tricked me. I visited the dealer 2 weeks ahead of the so-called promised delivery date; still, no revelations of their true colour. But in the last week when I call them, they bluntly told to wait for another 3 months. Again, no where in the record. If you show displeasure, they shamelessly tell the money may be refunded within 2 weeks. Thank god, they dont have any cancellation charges. Your 1 Lac is locked with them for nearly 4 months which is what they probably aspire. If VW can not deliver on time due to its own problems, why make money from somebody else? Why give false commitment to the buyers? Why cheat people, and demonstrate it in all precision? So my message to all - please beware when you are dealing with Volkswagen people. As Vento advertisement shows, their engineers are not the only crying ones to let their vehicles go, they make their customers cry too, for wrong reasons!! Hope they didnt give the vehicle to any of the so called VIPs / preferred customers; anything can happen in Bangalore these days.

I had a very good openion about volkswagen, i seen review, in all aspects performance looks very poor, i am shocked, i thought they r the best, now i have to think, should i choose volkswagen or maruthi..i just want ask one simple word, if ur product is good, do u really need advt, spending so much for advt does it really requires, instead of that, make ur customers comfortable, make them feel ur the top of the world, get the satisfaction that i am having good car, no reason to hold u back, automatically ur product get sold, for ur kind information most of the people who bought cars specially vento.. they might have not seen ur advt at all,so try to give better service, else u have to pay for it.

My experience of buying a Vento Trendline petrol model car has been anything but satisfactory. After paying entire car value upfront and booking the car from OSL Exclusive Pvt Ltd at Kolkata, the dealer announced that they would not be able to deliver the car within the promised date. After lot of persuasion the car was delivered but on the third day after delivery the car refused to start. This happened for a second and a third time within a period of ten days though the car was being used regularly. The VW workshop found an electrical earthing fault draining the battery. Then again within ten days the air-conditioner failed. The car was sent to the workshop. It is still there and the VW Customer Care is unwilling to issue any undertaking of replacement of car or refund of car value paid in any further problem occur in the car within the validity of the warranty. The Volkswagen reputation is lying in shreds at the hands of their Indian dealers. ALL BUYERS OF VENTO CAR, BEWARE OF POOR QUALITY FINISH AND BAD PRE SALE QUALITY CHECK.

I purchased vento car from haldwani dealar in uttarakhand. the dealer chared me for tephlon coating, and the car was deliverd to me without coating.I have sent them two registerd letters to them to refund the money chagred from me.they have not replied to me till this date.Now i have no other option exept to send them a legal notice. The car was purchesed a day befor deepawali.

My name is Yukesh Panchal I have Polo 1.2CR-Trendline Volkswegan since 10 months, but our service in Ahmedabad, India in Serkhej name of M/s.Automark Motors Pvt.Ltd. I have first time service in above unit but your above unit was very poor service and very high rates. I have unsatisfied in your above unit. I next purchase of New Car Jeeta Make Volkswegan but our above porblem and I have upset and I decision of New Car purchase of Fortuner make by TATA Motors. Please reply in my following mail ID yukeshpanchal@gmail.com Thanks, Yukesh Panchal - India

Sharing my experience with VW. I booked a POLO comfortline Petrol version on Nov and the delar promised they will deliver in 2 weeks time. But it's almost 2 months over and they don't even answer properly. Many time the sales person doesn't even pick the call. I still didn't got a date from the dealer and I'm even thinking of cancelling by booking. On top of this, the customer service person from VW calls me and ask for the feedback about the delar. When I start complaining about the delar, they didn't even listened for my complains and disconnected the call.

I have VW POLO 1.2 Petrol and its been really disgusting after sales experience with VW service centres in Bangalore. Very frustrating to see only 3 service centres even after the car sales have been increased manyfold. And, these service centres dont respond to calls, service appointment is 3 weeks and then no proper pick/drop facility. They accepted for pick/drop car and last moment they give some funny reasons like driver has not come that day to deliver it. Car is having a break problem where there is a sound after long drive whenever I apply break. I headr its a common problem and till now they have not fixed it. Its been 2.5 years I bought my car and its been there from day one..I dotn suggest anyone to buy VW though its tempting to buy this becase of the brand and build quality. I dont have complain on the car but service is absolutely worst..beware you think to buy it..

I have VW POLO 1.2 Petrol and its been really disgusting after sales experience in frontier gurgaon dealer.they nevergiive proper pick/drop facility and they use our car for office work. And ask insurance advisor to come after some time , car has not been deilivered . Work shop office is place for argument and .I dotn suggest anyone to buy VW though its tempting to buy this becase of the brand and build quality. I dont have complain on the car but service is absolutely.

VOLKSWAGON vento car is very very worst car in usage and service in Bangalore. don't purchase this cars and go to other cars comoanies