product is good..... but the after sales service is tooooooooo bad............

By Manoharan from madurai 19 Mar, 2011 0:37 IST | 4733 Views | 9 Comments

Chevrolet Beat

Ex-showroom Price Rs. 3,87,788
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Overall Satisfaction :
Appearance :
Comfort :
Performance :
Value For Money :
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Pros : Product is good
Cons : Pathetic After Sales Service......

Look and Style Good  Comfort Everything is good  Pickup Good Mileage Good Best Features Its style. Needs to improve Their Total After Sales Service............ Overall Experience Very Very Very Pathetic Service from them...... 1 month before i bought chevrolet beat ls version from ARAS Madurai.  Before and After Sales Service is Pathetic ........... Initially my car ignition was not getting on. I've been calling their breakdown service.. But they haven't turned up on the first day... But on the next day they turned up and they have asked Rs.300 as a Breakdown service charge without any bill. But at the same time my friend owned toyato coralla altis.. He had the similar problem, he called the breakdown service. Toyato dealers came with in half an hour and rectified the issue and they haven't asked any money.. These A.R.A.S. people are money minded. With in three days  My car is making huge noise in the front wheel....   During that time i was in a emergency to attend one function. I told to their same breakdown service. They told me to bring the car to the service station. I have called 3 to 4 times and requested them, but of no use. they asking me to come to their service centre. To my badluck their service station is placed 25 kms out of the city. If i drive 25 kms and took it to the service station, my car would have spoiled.. Very very pathetic after sales service. Just to an eyewash they are advertising 3 years warranty. See the chevrolet website it is still showing the wrong service centre address in madurai. ( http://www.chevrolet.co.in/content_data/AP/IN/en/GBPIN/001/service-centre.html# ) . It is placed 25 kms out of the city. They are not concerned with the customer . Request General Motors to look into this and provide proper after sales service. 
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User Comments

Asked By jayabalan 19 Mar,2011 09:43:47 PM

i like to buy chevrolet beat next month but i read the above comments regarding the service problem now i think to buy another brand.

Reply By Prince 20 Mar,2011 10:03:45 AM

Yeah jayabalan...The product is too good than i10..... There is a service problem with the ARAS madurai......

Asked By Md Saiful Arfeen 09 Apr,2011 03:58:58 PM

i am willing to buy from ranchi but seeing your comment ned to confirm wather this would be same for ranchi service center

Asked By Rajesh 11 Apr,2011 09:49:29 AM

hmmmmmmmmmmmmmmmm thinkin now

Asked By imtiyaz 15 Apr,2011 02:02:47 PM

hummmmm, i was looking this product because of 3 years warranty but now i need to think again.

Asked By vinod 09 Jun,2011 06:51:46 PM

I had been to their showroom in Bangalore. First they do not have proper service stations and on top of it for a pick & drop they ask for Rs.300 as service charges, where as Maruti does not charge a thing.I'm pretty sure it will be the same for spare parts as well

Asked By krishna 20 Jul,2011 05:33:58 PM

product and brand is good but dealer to dealer if very different ..so that is not bad to say the brand if we buy a brang lcd tv also gets problems..so why we choose before to buy becoz of brand if services is intime then we feel good otherwise brand is not good. so before u buy u talk to dealer and sales person.

Asked By HARISH RAJABABU 25 May,2012 06:43:51 PM

service charges is very costly , 1st SERVICE OIL AND OIL FILTER CHANGES AND LABOUR CHARGING COST RS. 700 , I THINK THIS IS VERY COSTLY TO OTHER BRANDS .

Asked By Yateendra 12 Feb,2013 03:06:52 PM

I am planning to buy Sail sedan LS ABS OR Maruti Dzire VXI, can you please let me know which one will be best for me considering after sales services, performance, comfort etc

Asked By sugastin 12 Apr,2013 01:30:12 PM

MANOHARAN IF U GO FOR CHEVY GO TO COIMBATORE AANAMALLAIS OR PRESSANNA..ARAS CHEATING F******

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