Volkwagen is the Worst Car Company in India in Terms of Sales and After Sales Service

By for Volkswagen Polo from new delhi 2010-06-14 12:24:16.0
36 people found it helpful. 7532 ViewsWrite Review
1 ⁄ 5
  • Appearance
  • Performance
  • Comfort
  • Value For Money
  • Fuel Economy
  • Overall Satisfaction

Pros : Look Great

Cons : Worst Sales and After Sales Service(Low Mileage)


One thing which I would like all people to know about Volkswagen Company is that Volkswagen is the worst car company in whole of India in terms of sales and after sales service as I had booked a polo and my whole experience with Volkswagen is like a nightmare.To my surprise Volkswagen dealer never responds back to any customer complaint and even the parent company I send so many mails but no reply.In simple words 0 out of 10 in terms of Customer Care.I had booked a Polo in 1st week of March in Moti Nagar showroom and I was told delivery date within 2 months but more then 3 months have passed and they are not even able to tell me the exact staus.The most surprising part is that if you people will open Volkswagen India website you cannot even find their email id where u can write to them and u have to find out from here and there the email id.The Petrol version is noisy beyond any normal car and the excuse you get from them is that it is done to give a sporty feel and the deisel version is too much underpowered below 2100 rpm.Mileage of petrol is very bad.Both Deisel and petrol are 3 cylinder which means perfomrmance in hills not so good.To know my experience all are free to call me at my number in New Delhi at 9899127872.

Was this review useful to you? Yes 36   No 0
  • Don't miss out on the festive offers this December
Thanks For Voting
You have already recommended this review
  • rex |14 Jun,2010 11:12:00 PM

    very well reviewed... infact this car is good for only those people who wants a vw badge on their ass, there's nothing in the car that satisfies you for what u had paid and huge amount spent on the fake ads will make vw india under worst situation.

    Saurabh |18 Feb,2015 04:16:05 PM

    You couldnt afford to take this badge on yor a** so better to stay away...

  • karan |11 Jul,2010 11:34:31 PM

    HEY BUDDY EVEN I HV A POLO AND I DIDNT FACE NE OF THE PROBLEMS THT U HV MENTIONED REGARDIN MILEAGE NO PETROL CAR GIVES MORE THAN 10KMPL ON CITY ROADS....

  • sheena |13 Jul,2010 04:02:30 AM

    karan what r u telling man my i20 is giving aprox. 14kmpl in city n 16.5 on high way

  • pratik |24 Aug,2011 12:39:38 PM

    hey guys im confused between polo and new jazz which one is better

Post a Comment
Your Name
Email Address
Mobile No
Comment
500 Characters Left
Indicator  Please Wait ...
Comments
 Comments Volkswagen Polo

Volkswagen Polo review scorecard

  • Over all
  • 6 Months
  • 3 Months
Positive
68
Negative
9
Neutral
5
Positive
51
Negative
5
Neutral
2
Positive
34
Negative
3
Neutral
2

Advertisement

More reviews on Volkswagen Polo

location

Please tell us your city

It will help us serve you better content and best deals

eg. Mumbai, Gurgaon, Delhi
My Comparison