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Rating of Volkswagen Polo 2009-2013

  • 5
    39
  • 4
    42
  • 3
    24
  • 2
    10
  • 1
    20

Unresponsive Sales people

S
S DAS
for Diesel Trendline 1.2L
On: Feb 17, 2012 | 1682 Views

Look and Style : NA Comfort : NA Pickup :NA Mileage : NA Best Features : NA Needs to improve : Customer Orientation immensely. A good product with lousy sales people is a sure failure. Overall Experience : is frustrating! My younger son (12 yrs) called Volkswagon at least 4 times requesting for a test drive. We identified the nearest dealer. Since then we have had 3 calls from the dealer but no one commits to offer us a test drive of the Polo. If this is the state of service, even before we buy a Polo, I can well imagine what will happen at the after-sales service stage. No, I'd rather stay with our trusted Tata and Maruti (both got their vehicles to my doorstep within 24 hrs of enquiry)! 

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