Pl think before going to MotiNagar VW shop

By for Volkswagen Polo 2009-2013 from new delhi 2010-06-08 00:28:04.0
12 people found it helpful. 1724 ViewsWrite Review
1 ⁄ 5
  • Appearance
  • Performance
  • Comfort
  • Value For Money
  • Fuel Economy
  • Overall Satisfaction

Pros : Pathetic car .... Beware of MotiNagar VW

Cons : waiting period and bad customer service


Pathetic Service and Pathetic customer care... Don't know how to deal with customer...... They have told me that car will be delivered in 2 months even after 3 months no possibility of getting the car!!!! They don't know if there is HYPE of the car and don't provide customer service, customer will not come to them!!!!!! I am taking my money back.......

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  • Kirti |09 Jun,2010 12:22:54 PM

    One thing which I would like all people to know about Volkswagen Company is that Volkswagen is the worst car company in whole of India in terms of sales and after sales service as I had booked a polo and my whole experience with Volkswagen is like a nightmare.To my surprise Volkswagen dealer never responds back to any customer complaint and even the parent company I send so many mails but no reply.The most surprising part is that if you people will open Volkswagen India website you cannot even find their email id where u can write to them and u have to find out from here and there the email id.To know my experience all are free to call me at my number in New Delhi at 9899127872.--Kirti

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Volkswagen Polo 2009-2013 review scorecard

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  • 6 Months
  • 3 Months
Positive
81
Negative
30
Neutral
24
Positive
0
Negative
0
Neutral
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Positive
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Negative
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0

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