No.1 car in india

By for Volkswagen Polo 2009-2013 from india 2010-06-14 12:04:09.0
9 people found it helpful. 7027 ViewsWrite Review
4 ⁄ 5
  • Appearance
  • Performance
  • Comfort
  • Value For Money
  • Fuel Economy
  • Overall Satisfaction

Pros : brand name

Cons : riding comfort


I am ver much satisfied with volks wagen polo.cose very good stability and riding comfort.my fuel economy is 20km/l.its looks so nice and its giving 100%sales and aftersales facility.24*7 any time anywhere assiatance facilty.and nobody can comapre with swift .

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  • Puneet |14 Jun,2010 12:20:37 PM

    One thing which I would like all people to know about Volkswagen Company is that Volkswagen is the worst car company in whole of India in terms of sales and after sales service as I had booked a polo and my whole experience with Volkswagen is like a nightmare.To my surprise Volkswagen dealer never responds back to any customer complaint and even the parent company I send so many mails but no reply.In simple words 0 out of 10 in terms of Customer Care.I had booked a Polo in 1st week of March in Moti Nagar showroom and I was told delivery date within 2 months but more then 3 months have passed and they are not even able to tell me the exact staus.The most surprising part is that if you people will open Volkswagen India website you cannot even find their email id where u can write to them and u have to find out from here and there the email id.The Petrol version is noisy beyond any normal car and the excuse you get from them is that it is done to give a sporty feel and the deisel version is too much underpowered below 2100 rpm.Mileage of petrol is very bad.Both Deisel and petrol are 3 cylinder which means perfomrmance in hills not so good.To know my experience all are free to call me at my number in New Delhi at 9899127872.

  • Later |17 Jun,2010 09:00:06 PM

    Hi there! I think you havent owned any vehicle of your own. I had quite a few brand in my experience and this is one of the best in its class, and I believe you are a staunch believer of japanese cars which will fade down the line. I ownend suzuki, honda...and this is one of my favorite German made. Can you tell what made you so pissed off with this vehicle ?. I dont think you ever owned any vehicle in your life. So, stop your crap.

  • arun |26 Jun,2010 10:24:13 PM

    sorry, but puneet is entitled to express his opinions. If they dont respond to customer calls, then obviously life is hell for the owner

  • dr nirav |11 Jul,2010 06:25:21 PM

    wrong opinion may be posted by some dealer himself

  • karan |11 Jul,2010 11:37:12 PM

    i think this is surely a wrong opinion by puneet

  • disha thakur |02 Aug,2010 05:55:48 PM

    Pls. provide me concern senior persons contact nos or email id as I would like to lodge a complaint against the dealer -Vidyut Motors. I have booked a car in April with a promise that I should get my Polo Highend in max 1.5 month. Surprisingly so far there is no response from them. I am fade up with their attitude as twice I have to give declaration to my Bank that car delivery is late. My present car which I have to sell is decreasing it's prize day by day due to this delay. My loan will get cancel if it gets delay further

  • jayanthilal |11 Aug,2010 06:17:56 PM

    I have not owned, nor have I been offered a test drive , eventhough i have requested for on this site.Hence cannot offer comments.

  • Rajyavardhan |27 Aug,2010 05:23:25 AM

    Most of the comments I see here or on any website regarding this car looks like are written by people who have never owned or driven a Polo. They talk about expensive after sales where in the car is on road since 6 months and the first service is recommended by the company only after 15000 km. As far as after sales is concerned if you own a car worth 6.5 Lacs(Polo Highline Petrol), you cannot compare it with any other 3.5 Lac car. When it comes to brand assosciation- VW is much higher than any Japanese or Korean brand except Toyota, and Brand does matter. You will the difference of the quality by just opening and shutting the doors. Many here comment on 3 pot engines, for their knowledge all premium hatchbacks with 1200 cc engine now a days are either coming or planning to come with 3 cylinders.ex Micra(Nissan) I agree 3 pot engines are bit noisy than the conventional 4 pots however the good insulated interiors of Polo makes it quite and there is no vibration at all. The drive is smooth and the response what you get from the steering is excellent. As far as interiors is concerned, it can be compared with only one hatchback - Micra. Polo interiors give a rich feel. As far as rear legroom is concerned Polo is as good as any other hatchback or I should mentioned as bad as any other hatchback. The steering is old fashioned however gives you a good feel. It depends what you prefer simply styling of flashy, opinions may differ. To add more no car in India gives 6 yrs anti corrision warranty. There are issues with their customer service. Dealers need to get sincere and matured enough. No accessories are provided with the car, starting from mats.... But free accessories should not be the reason for buying a car. Like every other car it has its pros and cons. I would suggest people planning a hatchback to take a test drive of all cars in the market and decide the one they feel like. Do not get biased or make decisions by any reviews here. I did the same and today I am a proud owner of a Polo and completely satisfied with my new car.

  • Hemant Malhotra |28 Aug,2010 02:21:38 PM

    Brilliant car!

  • haarish |28 Aug,2010 04:29:27 PM

    hi.i stay in gujarat and i have booked my polo comfortline in 2nd week of april and i was promised to get the car within 3 months....but still there is no reponse from the company....whenever i have asked for it they tell that they dont get enough supplies of polo comfortline and i will have to wait for another one month

  • Vinay Dosi |22 Sep,2010 01:54:47 PM

    What is fuel efficency of POLO DIESEL TRENDLINE in city condition

  • NITESH KUMAR SRIVASTAWA |29 Nov,2012 07:16:04 PM

    I AM AUTOMOBILE ENGG. TOTAL EXPIRIANCE IS 4 YEAR.

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 Comments Volkswagen Polo 2009-2013

Volkswagen Polo 2009-2013 review scorecard

  • Over all
  • 6 Months
  • 3 Months
Positive
81
Negative
30
Neutral
24
Positive
0
Negative
0
Neutral
0
Positive
0
Negative
0
Neutral
0

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