Extremely Expensive Parts, Service

By for Volkswagen Jetta 2016-06-03 15:01:39.0
33 people found it helpful. 637 ViewsWrite Review
3 ⁄ 5
  • Appearance
  • Performance
  • Comfort
  • Value For Money
  • Fuel Economy
  • Overall Satisfaction

Pros : Comfortable drive, pick up is good but with a little lag

Cons : Extremely expensive service

My car's AC stopped working after 2-yrs and I was asked to pay 70k. I emailed the company many times but there was no response. They just don't care.

You are left at the mercy of the service centre. I gathered information from the market that it was a common problem with the Jetta. Then, within a month, there was a coolant leakage and again I was at their mercy and had to pay 20k more. Also, each service costs 15k.

It's a good car but keep extra cash for surprises later on as the company doesn't care about you but will keep charging you for something or the other.

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  • Manoj Chaudhry |05 Jul,2016 07:43:19 PM

    I absolutely agree with you i have the same car for 3 years ut was just superb but then suspension 90 k / Ac 105 k / clutch 90 k . Last few days it is again giving starting problem i am just keeping my fingers crossed that it is not another blow . Like you said its a good car but be prepared for surprises anytime after two years

  • AJAY WADHWA |02 Feb,2018 05:23:05 PM

    I'm in the market for a new car as a replacement. If these inputs are true (& I don't have any reason them to be otherwise), I may stay away from VW. It appears that for a conservative customer, Maruti Suzuki / Hyundai/Toyota remain the only choices.

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