Good Car But Bad Interior Quality And Worst Service Center

By for Tata Tiago 2016-08-20 21:36:45.0
88 people found it helpful. 16478 ViewsWrite Review
4 ⁄ 5
  • Appearance
  • Performance
  • Comfort
  • Value For Money
  • Fuel Economy
  • Overall Satisfaction

First of all, I selected this car because of good safety feature, music system, good looks and above all it is in my budget. I couldn't forget that rainy day of delivery with my family and daughter. After two months of waiting, Concorde TATA motor wakadewadi PUNE handover my first car Tiago XZ petrol on 1st July 2016. There was no free accessories accept photo frame and flower on the car, I asked them at least give me 250 Rs car freshener but they didn't. However, we are still so happy because it was a great moment for us.

Within 1 month of daily office driving experience, I have noticed problems

1. Too much vibration (Feel like I am driving mini tempo in city).

2. Unbearable engine noise and it is more when A/C is on.

3. Rear viper sound.

4. Trunk opening round rubber came off and due to this, I couldn't close trunk before manually pushing the rubber inline.

Here is my experience with service. 

I booked pickup and drop from my office on 1st August 2016, it was raining so driver come for pickup at 11:40 am and I got a call from service centre at 12:30 pm to explain the problem. I told them 4 issues with my car so that person started talking like that Tiago petrol is 3 cylinders so engine vibration and sound is obvious and we cannot fix it. We will check other two problems and fix it, now I got a call from the driver at 2:30 pm that your car is at office gate. I was surprised because I got the car in less than two hours. When I saw my car, it was not washed, and not vacuumed cleaned inside. I asked the driver regarding it. He said that there was no water in the service station. 

I was not happy because when I checked the viper and rubber that was  peeled off, it was same as before. Next day I downloaded Tata service connect app and complained about my frustration. I got a call from Concorde Motor service centre and they insisted me to come personally and explain my problem. Finally, they sent a technician on 17th August to my office and I explained him my car problem then he said the Tata is in process of upgrading this car which will fix engine vibration and noise problem and in meanwhile we will pick up your car and try to reduce vibration and noise as much as we can. They schedule a pickup on 22nd August 2016. 

Was this review useful to you? Yes 88   No 44
  • Don't miss out on the festive offers this December
Thanks For Voting
You have already recommended this review
  • Roshan sharma |28 Sep,2016 05:37:55 PM

    Did tata upgrade ur car engine or what plz reply?

Post a Comment
Your Name
Email Address
Mobile No
Comment
500 Characters Left
Indicator  Please Wait ...
Comments
 Comments Tata Tiago

Tata Tiago review scorecard

  • Over all
  • 6 Months
  • 3 Months
Positive
73
Negative
2
Neutral
5
Positive
69
Negative
2
Neutral
5
Positive
40
Negative
1
Neutral
4

Advertisement

More reviews on Tata Tiago

  • Tata Tiago :The start that Tata needed
    By Altmash A Thayal | 2016-11-29 11:36:36.0 | 628 Views

    Its been a month since i got the delivery of my Tata Tiago Revetron XZ...

  • Its best within range and specification and you should go fo
    By AKASH KUMAR | 2016-11-26 13:14:19.0 | 303 Views

    I bought Tata Tiago XZ (Petrol) a month ago and i am very impressed by...

  • Excelent Car
    By Tinku Sharma | 2016-11-23 18:04:58.0 | 79 Views

    The Tiago is Tata's latest entry into the compact car segment. The...

  • Nice Tiago
    By Tharun | 2016-11-20 12:58:48.0 | 118 Views

    Tiago is one of the popular car known to all cities. It is excellent w...

  • Tata tiago its fantastico.
    By Mahendra singh | 2016-11-17 13:02:58.0 | 178 Views

    as its name and addline tata tiago its fantastico......this car was re...

location

Please tell us your city

It will help us serve you better content and best deals

eg. Mumbai, Gurgaon, Delhi
My Comparison