Pros : Skoda is Fraud
Cons : Skoda is Cheater
I bought Skoda Rapid (1.6 Ambition Plus- Diesel) on 30th August 2014 from Nawab Motors, Noida(U.P- India), Authorized Skoda Dealer. I booked the car of Model year 2014 on 17th August 2014. It is clearly mentioned on the booking form (VIN 14- used for 2014 model car). Booking Form image attached. The car I was delivered has VIN(vehicle identification number) TMBBLHNA4DG018983 which is 2013 model car as the letter in the 10th position of VIN is D and it depicts 2013 Model Year. The story doesn't end here. The 2nd problem I faced was the manufacturing defect in the car that includes: Gear Lever Vibration in 4th Gear complete vehicle vibration while braking and brakes not work properly, Heavy engine noise inside cabin, Steering volume control cracked automatically. I went to the Skoda Service Center (Nawab Motors Pvt. Ltd.) at Sector-11, Noida on 29th Sep, 2014 and till now my problem hasn't been resolved. On 11th Oct, I mailed the issue to Skoda authorities including Mr. Sudhir Rao (MD- Skoda Auto, India) and director, Nawab Motors and demanded a refund with all the compensation against the mental torture given by Skoda. To my surprise, only 3 persons out of 8 people addressed on mail opened the mail till date, not even the customer care(Used total track application for notification). In the reply, Mr. Sanjay Shukla (After Sales) on 13th Oct, overlooked my demand of refund intentionally and wrote that they will try to deliver the car on 23rd Oct,2014. On 14th I replied and asked for refund and compensation again but still no reply. I am really disappointed with Skoda and do feel that Skoda has cheated me and I am sure enough they have cheated many of their customers like me. I demanded my money back with complete settlement of my loan with all the interest plus the money I had invested in car accessories plus Taxi cost I borne in the absence of car plus all the compensation of the mental torture and trauma created by Skoda till date, but never got a reply. Subrat Sagar firstname.lastname@example.org
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