Pros : Good Looking, Exteriors
Cons : Dealer. After Sales Service, Wheel Balancing, A/C, No USB port for Music System,
I have this strange habit of trying new cars and i rue the fact that i gambled on Skoda Rapid. Though i am still positive with the looks which compelled me in buying this Car. But the car has some inherent defects Which is generally with almost every new product. You are luck if you dont face those bugs, i was unlucky one :( First of all dealer serive is very bad in Gurgaon. There is only 2 show rooms and both owned by same owner hence complete monopoly. Behaviour wise and support wise you will face the same problems faced in any other monopolistic market. I bough this Car on 6th March 2012 from Giriraj Gurgaon. Waiting time was not to much and i got car with in 10 days. With a month car's wheel started giving problem. When i reached Service center....man man...you better be careful if buying this car in Gurgaon !! My experience has been horrible . No Support service, no one to guide you properly, mishandling of cars is common sight, exorbitant charges, Charges on even new cars under warranty and list goes on endless. So about wheel balancing and alingment, my car was going in left while driving and start quivering at the speed of 90. I went to service centre and after much harrasssment got my car in 3 days. And much to my amusement car again started giving ripples and moving left at the speed of around 110 Now. Within 3 days i went back stating this problem and i was informed that i will be charged this time for rectifying this problem. After persuation they didn't charge me but again kept car for a long time. I have to visit show room thrice , taking leave from my office everytime, but much to my agony ..car was not ready.Meanwhile My Car A/C also went non-functional which they said is a perpatual problem with this car and would take a week to fix. And third time Car started giving fluctations on the speed of 60 -70 to which service person told me that SKODA RAPID has this problem and he cant solve this. I have to bear with this. Many Skoda Rapid are facing the same problem. So i am clueless what to do with my 3 months old car which can not be rectified !! My only advise to the buyers is , dont buy a Newly launched car in its first year . Wait so that company remove all the bugs based on the feedback recieved from the reckless buyers like me :)
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