Car booked but not delivered

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This is in reference to our booking of the Renault Duster in the month immediately after launch. Dealer promised the vehicle would be delivered within three months. Even after the long waiting period,the dealer has informed the customers that the vehicle is not unavailable. The dealer also said that he cannot deliver the vehicle booked and asking the customers to go for a higher variant. Even calling the Renault Customer Care is of no use.They were just repeating that the company would inform the customers of the delivery date shortly.  

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 Comments Renault Duster
  • jagdish singh |13 Oct,2012 02:21:36 PM

    100 % true. i have booked the vehicle on 16th that time waiting was 2-3 months but today also dealer is unsure of delivery time. i called the helpline many times but they r useless.advice we should stop booking till delivery time is 2/3 weeks otherwise one should b ready 4 harassment in hands of dealers. wish renault doesnt follow fiat.

    Vin |24 Oct,2012 04:57:39 PM

    Renault Duster's Delivery Is Hopeless.Performance Of Delivery is really Most Wast. They Cheating INDIAN's Coustumer. Bad serves

  • sardar singh |15 Oct,2012 03:43:35 PM

    wants to purcgase

  • anant jayram salgaonkar |19 Oct,2012 09:09:30 AM

    my booking 30august 2012 Rxl 85 ps i waiting count month ?

  • narsimha reddy |25 Oct,2012 08:55:56 PM

    i have booked on 20 july 2012.i was told it will be delivered in 3 months. but it is not delivered so far.when will it be delivered. dont keep the coustemers waiting for too long.

  • baljinder |28 Oct,2012 09:34:46 PM

    i want to buy this car plz contact me

  • Vin |03 Nov,2012 07:59:05 AM

    i agreed

  • RAYNOLD |07 Nov,2012 01:04:32 PM

    Staff not trained well to handle customers, need more professionalism in the entire Renault experience !

  • amit |07 Dec,2012 10:06:53 PM

    the whole strategy is to sell RXL by adding features 20 k worth for 1 lakh ,harassing customers who have booked RXE to go for higher version , if 100 customers book thay get 50 lakhs to user for 4 months free of cost 9730659996

  • harvinder pal |09 Dec,2012 08:07:45 PM

    good car

  • Rakesh |06 Apr,2013 10:03:55 PM

    Does Renault Duster variants have a side impact and a front impact beam. If not, isn't it a very basic safety feature missing in a INR 800,000 vehicle. How does this compromise the safety of the passengers in case of a head on crash.

  • narinder |29 Nov,2013 12:59:05 PM

    Planning to buy either renault duster and nissan teraano

Renault Duster review scorecard

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