Renault cheating Indian Customers

By for Renault Duster 2012-2015 2012-12-29 18:28:30.0
79 people found it helpful. 10588 ViewsWrite Review
2 ⁄ 5
  • Appearance
  • Performance
  • Comfort
  • Value For Money
  • Fuel Economy
  • Overall Satisfaction

Look and Style Good   Comfort Good   Pickup Average   Mileage Good   Best Features : Rear seat frame rest 100% rusted , doors noisy .   Needs to improve : Customer relations & prompt action   Overall Experience: We have written so many mails & were asked to contact dealer , disgusted  dealer took photograph of 100% rusted frame work of rear seat rest  on 21.12.2012 but till date manufacturer & dealer are unconcious . The MNC should built trust in the Indian heart in its second innings .   

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  • leela kumar |02 Jan,2013 03:58:32 PM

    no comfortable for seat back paining pls contact me customer service officers

  • Renault |09 Jan,2013 04:14:13 PM

    Dear Sanjay, We regret the inconvenience. Please message us Your Contact Details and Your concern on Our Facebook page and we will get back to You to address Your concern at the earliest. Here's a Link to the same: Thanks and Regards, Renault India.

    Sanjay Jain |09 Jan,2013 07:03:04 PM

    Dear sir , I have given complete details to your customer care twice as well as your dealer is having complete details . Regards

    Naveen Manglani |05 Feb,2013 03:23:42 PM

    I booked 85PS RXE MODEL with Padam Motors Chandigarh. According to them the delivery will take about 8 months to 12 months. However the 110PS RXL model is almost readily available. Why cant the company step mup the delivery of 85PS model, when you have the bookings. Will the 85PS model be able to comfortably & easily climb the hilly terrain with 5 passengers load. Am apprehensive about its Power & Pick Up as the dealers in Chandigarh do not offer this Model for Test Drive.

  • SUVARNA KUMAR CHETTRANDA |09 Jan,2013 10:04:32 PM

    it looks like renault is a fly by night operator

  • tarun |14 Jan,2013 07:58:54 PM

    tell 85 diesel engine specification

  • arvind |18 Jan,2013 12:26:19 AM

    Iam using 85ps from past 2months mileage is showing only 14.3km/l,doors are noisy while driving,suspension pls get back to me as soon as possible.

  • Naveen Manglani |05 Feb,2013 03:33:01 PM

    I have booked DUSTER 85PS RXE model with Padam Motors Chandigarh. Given to understand that the delivery will take 8 months to 12 months. However 110PS RXZ is almost readily available. Why is so much of delay in 85PS RXE model when the company is getting bookings of this model. Also advise me if the *%PS model can undertake the hilly terrain with full 5 passengers load comfortably & easily. I am apprehensive about its Power & Pick Up. RENAULT, PLEASE ANSWER THE ABOVE QUERIES.

  • parineeta |06 Mar,2013 10:37:31 AM

    i was planning to go for duster but after reading the comments iam in two minds now

  • Saravanan |01 Apr,2013 05:33:07 PM

    I Own a Duster, i am a early bird who received one on the first lot. I have almost driven this car for 9 months now and i get 22 Km on long drive and 20 km with 120 km/hr. If you ask about spares, i have no idea. Drive sensibly. Duster is really good. Hill Driving with 85ps is good. i have not seen any issue, i have drived to OOTY and Kodaikanal. Seems good to me. I hear some noise, as it is my frist disel car, i dont know how much should be the sound inside. But my previous petrol car does not give me any sound. Still i have started to live with it. Planned to check all these complaints during my second service after driving 10000 km.

  • Joginder Singh |08 Jun,2013 01:23:36 PM

    Renault is not recognize his customer and caring after sell. the machaninc is not expert.

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