poor service at dealer

poor service at dealer

Everything about the looks of the car is good....wordbut the service at gurgaon dealer was pathetic beyondWORDs..the gm operations knew nothing about her work..we waited patiently for our test drive for 1hour 50 minutes,we were number 4 in queue. Each and everyone was boss there and only blaming eachother for the chaos.All customers were abusing .  there were three people sent in between our turn,my patience ran down when we had a token number 2 and somebody without token was sent. A POOR MANAGEMENT SHOW.  I am sure if a company cannot give pre sales service..nobody in the world can teach them after sales service. management should go for interships at toyota or maruti dealers and learn some basics.