Nissan Micra- A Big Dissapointment

By for Nissan Micra from New Delhi 2012-04-27 14:27:53.0
36 people found it helpful. 5717 ViewsWrite Review
1 ⁄ 5
  • Appearance
  • Performance
  • Comfort
  • Value For Money
  • Fuel Economy
  • Overall Satisfaction

Pros : Nothing Pros

Cons : Worst Nissan Micra service and customer relation


My experience with Nissan Micra has been horrible... My car has a technical glitch and has has gone to the service center 6 times in last 1 year with NO respite from the dealership. The nissan webiste does not work and one cannot submit a complaint. There is NO phone number to register a complaint. Nath Nissan, the dealerships' reassurance has NO value.The major fault is not with the products but the Nissan Services is a big failure, since they have no concern with the problems of the customers, how serious it may be. Thus the car keeps on visiting there workshop but the defects remain and ultimately the customer is the one who suffers.”HOW DO I REACH THE PEOPLE WHO CAN TAKE CORRECTIVE ACTION !!!! NISSAN SUPPORT IN INDIA PRACTICALLY DOES NOT EXIST. HOW CAN JAPANESE AFFORD SUCH A BAD REPUTATION???Nissan Micra Number: DL 3C BV 0761Chasis No: MDHFBUK13AA004413

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  • AVINASH |06 Jun,2012 02:01:43 PM

    The Title is misleading. Say clearly that sales/service is disappointing. The way you have written indicates car is ..... This shortcoming aspect of dealership is first issue even before deciding car. This information is easily accessible. You have not done your homework properly. Better luck next time.

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Nissan Micra review scorecard

  • Over all
  • 6 Months
  • 3 Months
Positive
56
Negative
24
Neutral
15
Positive
7
Negative
1
Neutral
0
Positive
6
Negative
0
Neutral
0

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