Worst Behaviour from Sales Persons

Worst Behaviour from Sales Persons

We purchased Nissan micra Active Last week the response from the dealer was very poor. They don't even attend the call. if we call again and again they switch off their mobile. At last after 1 month of struggle we bought a car but they didn?t provide us the colour (Blue) which they promised. We are force to take the color (Silver) which they decided, and finished all formalities. The Blue Color Nissan Micra was not in Production and please go ahead with Silver, if the Color was not in Production, how come the management has decided to put in the catalogue? We gave all the documents to them including our ration card. Due to negligence and carelessness, they have misplaced the card in the insurance office. Our Ration Card was not given to us even after four days from delivering the car. When we called him (M.R Arun Prakash, Corporate Sales, Avenue Nissan, Mount Road). he didn?t respond. so we called the manager and complained about not returning our Ration card. Immediately Arun called me and scolded myself and my family members very badly. He used very abusive words. He frightened us for informing to the manager. he said,"i will not return the ration card. do whatever you can do"  and we are very much disappointed with this type of behaviour. Worst behaviour. this incident was happen in last sunday, we never expected these kind of attitude from Nissan staffs. We will never do any services from Nissan in my life time.