Good Car but bad and pathetic sales team

By for Nissan Micra Active 2014-02-03 11:08:06.0
16 people found it helpful. 2166 ViewsWrite Review
3 ⁄ 5
  • Appearance
  • Performance
  • Comfort
  • Value For Money
  • Fuel Economy
  • Overall Satisfaction

Pros : good looks and performance

Cons : sales and service


Look and Style - good. Comfort - good. Pickup - good. Mileage - yet to find out, newly purchased. Best Features - overal good. Needs to improve : Salse and service. Overall Experience : unhappy.  I was looking for Nissan micra active XE, which is no where to be found, i was told the production of Nissan Micra active XE has been stopped and asked to go for the next variant Nissan micra active XL. Though our budget was for the XE variant, we had to choose the next variant XL as XE was not available. Looking at the features offered by XL we planned to go for XL. We were given the broucher mentioning that XL variant has "remote key less entry" which was wrong. The truth about which we came to know only after the full payment and car delivery, the XL variant does not have a "remote key less entry" as mentioned by the sales person and the broucher given. This was one of the prime reason why we chose to go for the XL variant even though the price was higher than our budget. We were extreamly dissapointed with the service provide by Surya Nissan Dealers from bangalore. No one from the Surya Nissan team took the owner ship of their mistake. Once they got the full payment they were least bothered about the customer. I will suggest not to go to Surya Nissan Dealers from bangalore. Please take care while purchasing your car and please ask them to confirm all the features you get for the money you spend. Also when we raised the complaint to Nissan, we are not getting a proper response from them too. 

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 Comments Nissan Micra Active

Nissan Micra Active review scorecard

  • Over all
  • 6 Months
  • 3 Months
Positive
29
Negative
9
Neutral
6
Positive
5
Negative
0
Neutral
0
Positive
2
Negative
0
Neutral
0

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