Poor Parts By Maruti

By for Maruti Wagon R 2013-08-26 00:53:43.0
26 people found it helpful. 4450 ViewsWrite Review
1 ⁄ 5
  • Appearance
  • Performance
  • Comfort
  • Value For Money
  • Fuel Economy
  • Overall Satisfaction

Pros : Space, good resale

Cons : Poor quality parts, poor customer care

Look and Style: As all know, no one buys it for looks, looks are ok. Boxy looks. You get used to it.

Comfort: Interior is spacious due to height but the ride is wavy on speed more than 60kmph, good for city only.

Pickup: Poor pick up in lower gears also power goes down when AC is on. Mileage with CNG is around 20km/kg, same as an aftermarket CNG but tank capacity is low.

Best Features: Space, mileage.

Needs to improve: CNG model costs high. Mileage with it is ok. Parts are of poor quality, with the best maintenance via company service on time, the axle had a problem in less than one year with just 15000km of use, company refused to cover it under warranty, no replies to emails. Searched the Internet and found that the axle and other parts of Maruti are of poor quality and many people are facing such problems. Many cases are in consumer forum too. My old zen was better, no such issues even after 100000km. Maruti is no more reliable and takes advantage of its brand name.

Overall Experience: Poor parts and customer support, go for Honda or Toyota.

Was this review useful to you? Yes 26   No 13
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  • acfgbvgbhjkj |04 Sep,2013 01:29:30 PM

    dont compare with BMW, car its best in small car holder, what u expect in 4laks, in other car companey you will get poor result in same price

    Dr Ravi |06 Sep,2013 12:18:48 AM

    Hey, I am not expecting bmw at 4 lakh but its not a toy car at 4 lakh- not a small amount again- if such reputed car starts giving trouble in less than 1 year time with company maintenance, its really surprising, over and above that company response to complain is very rude... as i mentioned my previous car Maruti Zen had better quality parts..

    nikhil |09 Feb,2015 09:31:35 PM

    I was having Maruti zen.. they were eager to take back my zen and sold me maruti wagon r. now i realise that zen was much better in terms of mak as it was made from metal but if you look at current cars a lot of body is made of fibre.. its really sad that such safety compromises are still allowed in india .. only the company management and shareholders are making money!!

  • Dr Ravi |06 Sep,2013 12:22:35 AM

    Even one of my known automobile engineer told me that maruti parts are of poor quality... axle problem is very common in almost all models in Maruti... found many such issues on net...

  • nikhil |24 Sep,2013 01:00:49 PM

    maruti is no 1 in quality and satisfaction , i have 3 maruti car in my family and fully satisfied with service and quality .

  • naresh |31 Dec,2013 08:48:44 PM

    maruti is too good I am using alto lxi since 2004 and just exchanged today with wagnor lxi cng. on new year 2014. hv a nice time. 9891521007

  • Shakil Ahmed |22 May,2014 09:02:25 PM

    since i have booked maruti wagnor so afraid while going through dr ravi comments about poor quality spare parts and possibilities of axle problem as quoted ny him.Anyone may please advice.

  • Bhupesh |15 Oct,2014 10:13:09 AM

    dear users now i am buying a New wegon r VXI . please suggest me.

  • Jerome Rajkumar |23 Aug,2017 05:03:38 PM

    I've Booked a Wagon R VXI O and taking delivery tomorrow. It really didn't strike - to look for reviews. Very well, it's done and think I'll have to go through those difficulties Dr.Ravi had mentioned earlier, Poor Service & Quality Spares. Perhaps I could be a lucky.

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