Overall Experience: It seems a mistake of my life by buying the XUV 500. The least I was expecting was a professional treatment given the Mahindra Tag associated. Within 1 month of my car purchase, my brother was stranded on the road with his vehicle at 10 pm with my old parents as the vehicle was not starting. It took more than 2 hours of wait for the crane to pick up the vehicle. On trying to reach the dealership about putting up a complaint to management, we were clearly denied any contact number. Also, the dealership promised a call back from their manager which never came. After 2 days in the garage which was supposed to be 1 day and no other feedback, the car was back yesterday. And, today again my brother is stranded on the road with my father on this hot day. And, above all the service station says talk to the sales team and the sales team says what else do you expect us to do as we are again sending the crane. So, thanks to the XUV 500 for which people have so high expectations. And, above all the pity is Mahindra's expected professionalism is nowhere to see.
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