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Big air bubble and crack in Bridgestone

for W6

On my way back from Jaipur I was driving my four months old XUV done 3000kms, at 80. My XUV hit the pothole on the road. I parked my vehicle on the roadside and saw that there was an air bubble in the tyre. I filed a complaint about the same with the service centre. The service centre forwarded my request to local Bridgestone vendor. After waiting for a long time I got a call from the local vendor for tyre inspection when he separated the tyre from rim there a crack that started building on inner walls of the tyre. Now the vendor is saying that there is a crack so it will be not replaced. But I asked him that crack was not there it is started building now. The guy at vendor was totally ignoring my request and started showing me videos how air bubble came and said that it would not be covered under warranty. Firstly it was surprising that at 80km/hr if tyre hits the pothole it becomes useless due to air bubble (this even doesn't happen to my Zen Estilo Seat tyres done Rs 30,000). And secondly, Mahindra giving lower grade Bridgestone tyres to premium customers on its premium vehicle. Mahindra claims the XUV the safest vehicle and the tyres won't survive at 80+ if hits pothole. Now the local vendor is asking for Rs. 14000 for the new tyre as current will not be covered under warranty.

M
Mani
On: Aug 09, 2016 | 487 Views
  • 3 Likes
  • 4 Dislikes

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