Bad Experience with this Car!

By for Hyundai Santro Xing 2014-10-04 15:46:37.0
24 people found it helpful. 34370 ViewsWrite Review
5 ⁄ 5
  • Appearance
  • Performance
  • Comfort
  • Value For Money
  • Fuel Economy
  • Overall Satisfaction

Pros : Good car

Cons : Servicing

I had very bad experience with Trident Hyundai service station located in my area. I had given car for service in morning. I got call from incharge that power windows motor is weak and suggested me to replace. I didn't had any issue with power windows, hence I told no to him. Evening when I went to collect the car, I saw both front power windows are not working. When enquired, he told simply you have to replace the motor, when I told him they were in perfectly working condition when I gave for service, he told it can go wrong any time, when I asked about the price, he mentioned 5K/motor. I got shocked and shouted at them and asked them to give my car in the condition I have given for service, then they started blabbering it might have went wrong before service and I am lying. I have told them it was in perfect condition and I won't leave this place until it got fixed, then they did something and started working. Finally, the fix they made didn't last more than one day. Even after re-visit and arguing with didn't help. They cudn't answer my simple questions like - If motor has gone bad, why they called me told it right side window motor is weak and to be replaced - how come both motors have gone bad by evening time. - Even if they can go bad, how it can happen on same day? These cheats asked Rs 5000-6000 to replace one motor, where as local mechanic replaced both for Rs 5000 rupees.

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