Hyundai i20 - Worst Road side assistance program , Air bag and Insurance claim process for zero dep

By for Hyundai Elite i20 2014-11-06 14:33:39.0
171 people found it helpful. 24317 ViewsWrite Review
3 ⁄ 5
  • Appearance
  • Performance
  • Comfort
  • Value For Money
  • Fuel Economy
  • Overall Satisfaction

Pros : Everything about the car

Cons : Road side assistance


I brought the car 3 months back and unfortunately met with a road accident last month. Response from Hyundai road side assistance is terrific and horrible. My phone was damaged and I managed to call them from other guy's phone and they made me call so many numbers and almost 3 hours got wasted in calls without getting any help. Finally the response from them was that first I need to get the car on the road since it went off the road and crashed on road side and then I need to call them after which they will tell me how much time it will take for them to send a vehicle and how much time it will take for vehicle to reach the accident place.

Finally I got fed up with them in that situation and brought the car myself after spending 25,000 Rs from my own pocket which is not reimbursable again. And accident was so bad that car engine got damaged and all the body got structurally damaged after rollover and crash in high speed. But still the airbag did not come up.

As a car, I like my I20 very much but after all this experience I felt helpless with Hyundai after sales service. Now it is more than 1 month since I put my accidental car in Hyundai service centre by paying 250 rs for each day and still insurance work is not being taken care. And to my wonder, I got zero dip insurance cover but still they are saying there will be some depreciation and cut off charges in insurance process.

Was this review useful to you? Yes 171   No 21
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  • Arijeet |06 Nov,2014 04:39:06 PM

    Sorry to hear about your accident. Were you driving the old i20 or the elite?

    Test |18 Mar,2015 02:47:29 PM

    Test jhgsdhgsaf dfsdjf sdfjksdhfsd fdsjkfhbjkdsf dsfkjdshf dsfdshfjkdsf dsfhdksjf dsfmdshfe fsdbfdshf dsf

    Testuser |18 Mar,2015 02:48:13 PM

    cxbchjbgxv xvcnbvcxvcxbvcx xcvbcxv cvcjx vxcvjcxv cxvcvcx vcx

  • gopal |07 Nov,2014 11:45:15 AM

    Best car must buy

  • gopal |07 Nov,2014 11:46:01 AM

    Best car must buy

  • test |07 Nov,2014 11:47:44 AM

    Testing cardekho

    test |07 Nov,2014 12:43:13 PM

    Testing cardekho

    test one |07 Nov,2014 12:45:53 PM

    Testing cardekho

    test two |07 Nov,2014 12:51:11 PM

    Testing cardekho

    test three |07 Nov,2014 12:51:35 PM

    Testing cardekho

    test four |07 Nov,2014 12:52:01 PM

    Testing cardekho

    test five |07 Nov,2014 12:52:49 PM

    Testing cardekho

    test five |07 Nov,2014 01:06:10 PM

    Testing cardekho

    test one |07 Nov,2014 01:08:27 PM

    Testing cardekho

    test one |11 Nov,2014 12:56:20 PM

    Testing cardekho

    test one |13 Nov,2014 11:33:34 AM

    Testing cardekho

    test one |17 Nov,2014 10:37:50 AM

    Testing cardekho

    test one |17 Nov,2014 10:48:14 AM

    Testing cardekho

    test one |17 Nov,2014 12:01:00 PM

    Testing cardekho

    test one |20 Nov,2014 04:18:02 PM

    Testing cardekho

    MohitVirmani |15 Nov,2015 06:24:20 PM

    @cardekho so rigorous testing.but why don't you guys delete the comments after testing :p

  • jay kumawat |10 Nov,2014 01:13:18 PM

    Sir pls tell me what should i do as i am thinking to buy i20 car

  • bappa roy |31 Mar,2015 10:36:35 PM

    Which one is best between elite I20 elite petrol&maruti swift desire zxi petrol.

    abhishek |19 May,2015 04:08:01 PM

    Same question I m also asking , is there anyone tell us which is good between both swift and elite i20

    Prince |22 May,2015 12:20:10 PM

    u go for the swift ZXI coz it behaves much better than any Hyundai on the road. More over Maruti s good for after sales Service

    Prince |22 May,2015 12:22:11 PM

    Abhishek dont get blind coz of Hyundai's long feature list.... dezire ZXI is a better option for u....compared to the Elite petrol....

    Prince |22 May,2015 12:25:15 PM

    y would u spend so much on a premium hatch back when u can get a compact sedan with more comfort and resale value also with better service and maintenance cost.

  • harry |08 Jul,2015 06:53:34 PM

    Hyundai has a very poor service

  • pushkar |19 Jul,2015 05:33:11 PM

    Whats the city mileage of hyundai elite I 20 petrol asta? Does alloy wheels make any difference in mileage?

    hehshajbshsshh |05 Aug,2015 03:02:11 PM

    Jshsja jdhsbss

  • jose thomas edattu |15 Jan,2016 11:23:23 PM

    Becz all are not speed lovers.

  • cyril |18 Mar,2016 06:52:40 AM

    There road assistance is very poor I also faced the same situation.even though it was working hours and there showroom is within 1km they didn't respond to our situation. Calling road assistance is a waste of time. At any time

    cyril |18 Mar,2016 06:54:56 AM

    One more thing hundai cars are superb but there service is very poor

    amit |29 Jun,2016 11:08:25 PM

    Hyundai car milege is also poor i m also using the i20 elite petrol but average is soo bad

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